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For Companies At a Glance
- Tasks: Maintain and service Fire and Security systems while delivering top-notch customer service.
- Company: Join Marlowe Fire & Security, a fast-growing leader in fire and security solutions across the UK.
- Benefits: Enjoy competitive pay, vehicle allowance, paid holidays, and mental health support.
- Why this job: Be part of a vibrant team that values your growth and makes a real impact.
- Qualifications: Technical background in electrical/electronic industry and excellent customer service skills required.
- Other info: Join a diverse workplace committed to inclusion and continuous improvement.
The predicted salary is between 33000 - 77000 £ per year.
Fire & Security Service Engineer – South London, City Centre
Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client\’s sites across the UK.
Why Marlowe Fire & Security?
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Your Role as a Fire & Security Service Engineer
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re-active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems
Fire : Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder : Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV : Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control : Paxton, PAC. Salto
What We\’re Seeking
We’re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here’s how you can excel in this position:
For this opportunity, we are specifically looking for candidates who offer:
- A technical background in the electrical / electronic industry.
- Good all-round knowledge of Fire and Security Systems.
- Experience of front-line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
At Marlowe Fire & Security, you’ll join a vibrant team that appreciates your contributions and is dedicated to your growth. If you’re ready to elevate your career while making a meaningful difference, we can’t wait to hear from you!
At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.
- OTE – £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme.
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays plus Bank Holidays
- Additional Day holiday each full year of completed service (up to 25 days)
- Additional Birthday Holiday
- Mental Health & Well-being scheme
- Access to continued training at the Marlowe Academy
- Development & Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
A Little More About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.
We\’re big enough to deliver results but small enough to genuinely care.
Our Businesses Include: ·
- Marlowe Fire & Security marlowefireandsecurity.com
- Alarm Communications acl.uk.com
- Clymac clymac.co.uk
- FAFS Fire & Security fafsfireandsecurity.com
- Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
- Morgan Fire Protection morganfire.co.uk
- Marlowe Smoke Control marlowe-aov.co.uk
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.
Right to Work
Unfortunately, we are unable to provide Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
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Fire & Security Service Engineer employer: Marlowe Smoke Control Limited
Contact Detail:
Marlowe Smoke Control Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles. Since excellent customer service is a key requirement for this position, be prepared to share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 3
Network with current or former employees of Marlowe Fire & Security on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company. Consider asking about the training opportunities at the Marlowe Academy or how the team collaborates on projects.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the fire and security industry. Emphasise your technical background, knowledge of specific systems mentioned in the job description, and any customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Marlowe Fire & Security and how your skills align with their values and mission.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to deliver exceptional customer service. Use specific examples from your past experiences to demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Marlowe Smoke Control Limited
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will demonstrate your technical knowledge and readiness for the role.
✨Showcase Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Marlowe Fire & Security values a professional demeanor and effective communication, so be ready to illustrate your ability to maintain strong customer relationships.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your time and organise your tasks, especially when responding to service calls. Highlight any tools or methods you use to stay organised, as this is crucial for the role.
✨Express Your Passion
Marlowe Fire & Security is looking for candidates who are passionate about making a difference. Share your enthusiasm for the industry and your commitment to continuous learning and development, which aligns with their company culture.
