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- Tasks: Join our team as a Fire & Security Minor Works Engineer, managing small projects from start to finish.
- Company: Marlowe Fire & Security is a leading specialist in fire and security solutions.
- Benefits: Enjoy perks like a company van, training days, and a generous holiday allowance.
- Why this job: Be part of a supportive culture that values growth, development, and world-class customer service.
- Qualifications: We seek candidates with 2+ years in fire/security installation and a solid technical background.
- Other info: Diversity and inclusion are at our core; we celebrate uniqueness in our workplace.
The predicted salary is between 36000 - 60000 £ per year.
Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer.
The positions will involve working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service.
Responsibilities include:
- Liaising with the Lead Engineer on all troublesome sites, including any critical issues.
- Working closely with subcontract labour and onsite clients.
- Maintaining Fire & Security Systems in your region when demand requires.
- Ensuring effective communication with customers and schedulers when planning site visits.
- Utilising all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
- Supporting the Service Engineers on particular jobs, and occasionally working slightly out of your designated postcode area.
- Planning and responding to routine and reactive call visits in your area.
- Maintaining stock levels with support from the Stores team.
- Attending training sessions and Engineering team meetings as required.
- Identifying personal training and development needs to provide the best possible customer service.
Requirements:
- Good all-round knowledge of Fire and Security Systems.
- Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years).
- Technical background in the electrical/electronic industry.
- Experience in front-line customer contact preferred.
- Knowledge of current industry standards and able to commission multi-disciplined systems.
- Self-motivated and able to organise workload, with the ability to work on own initiative.
- Highly organised, professional and computer literate.
- Full UK Driving Licence.
Benefits:
- Company Van with fully fitted Van vaults.
- Full use of our Academy training + external training (6 training days a year).
- Royal London Pension Scheme.
- Life Assurance x4 Basic Salary.
- Employee Recognition Scheme.
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals).
- Paid Holidays plus Bank Holidays.
- Additional Day holiday each full year of completed service (up to 25 days).
- Mental Health & Well-being scheme.
- Development & Progression opportunities.
- 4-Day induction upon start providing a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
At Marlowe Fire and Security Group, we consider ourselves to be the employer of choice in the Fire & Security industry.
Equal Opportunities: At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.
RIGHT TO WORK: Marlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
Fire & Security Minor Works Engineer employer: Marlowe Fire & Security
Contact Detail:
Marlowe Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Minor Works Engineer
✨Tip Number 1
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your technical knowledge during any discussions.
✨Tip Number 2
Network with professionals in the Fire and Security industry, especially those who have experience with minor works projects. Engaging with others can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles. Since excellent customer service is a key aspect of this position, be ready to share examples of how you've successfully managed client relationships and resolved issues.
✨Tip Number 4
Showcase your organisational skills by preparing a plan for how you would manage your workload and respond to call visits. This will highlight your self-motivation and ability to work independently, which are crucial traits for this role.
We think you need these skills to ace Fire & Security Minor Works Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Fire and Security systems, particularly any installation work you've done. Use specific examples that demonstrate your technical skills and customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements mentioned in the job description. Emphasise your experience with CCTV, Access Control, Intruder, and Fire Alarm Systems, and explain how you can contribute to the team at Marlowe Fire & Security.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've successfully liaised with clients or team members in the past.
Highlight Relevant Qualifications: If you have any certifications or training related to Fire and Security systems, make sure to include them in your application. This could set you apart from other candidates and show your commitment to professional development.
How to prepare for a job interview at Marlowe Fire & Security
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of Fire and Security Systems, especially the specific brands mentioned in the job description. Be prepared to discuss your previous experience with these systems and how you've successfully implemented or maintained them.
✨Demonstrate Excellent Communication Skills
Since the role involves liaising with clients and subcontractors, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms and be ready to provide examples of how you've effectively communicated in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in challenging situations. Think of specific examples from your past work where you had to troubleshoot issues or manage difficult client interactions, and be ready to share those stories.
✨Emphasise Your Teamwork and Independence
The job requires both teamwork and the ability to work independently. Be prepared to discuss instances where you've successfully collaborated with a team as well as times when you've taken initiative and worked autonomously to achieve results.
