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- Tasks: Join our team as a Fire & Security Minor Works Engineer, managing small projects from start to finish.
- Company: Marlowe Fire & Security is a leading specialist in fire and security solutions.
- Benefits: Enjoy perks like a company van, training opportunities, and a generous holiday allowance.
- Why this job: Be part of a supportive culture that values growth, development, and world-class customer service.
- Qualifications: We seek candidates with 2+ years in fire/security installation and a solid technical background.
- Other info: Diversity and inclusion are at our core; we celebrate uniqueness and support equal opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, are looking to grow their team with the appointment of an experienced Fire & Security Minor Works Engineer.
The positions will involve working closely with the Minor Works / Installations Team on small projects from inception through to completion on CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world-class customer service, and will be rewarded for doing so.
- Liaise with the Lead Engineer on all troublesome sites, including any critical issues.
- Work closely with subcontract labour and onsite clients.
- Maintain Fire & Security Systems in your region when demand requires.
- Ensure effective communication with customers and schedulers when planning site visits.
- Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements.
- From time to time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated postcode area.
- Plan and respond to routine and reactive call visits in your area.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems:
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
Requirements:
- Good all-round knowledge of Fire and Security Systems.
- Experience of working in a similar role previously - Fire & Security Installation Experience (minimum of 2 years).
- Technical background in the electrical/electronic industry.
- Experience in front-line customer contact preferred.
- Knowledge of current industry standards and able to commission multi-disciplined systems.
- Self-motivated and able to organise workload, with the ability to work on own initiative.
- Highly organised, professional and computer literate.
- Full UK Driving Licence.
Benefits:
- Company Van with fully fitted Van vaults.
- Full use of our Academy training + external training.
- 6 training days a year.
- Royal London Pension Scheme.
- Life Assurance x4 Basic Salary.
- Employee Recognition Scheme.
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals).
- Paid Holidays plus Bank Holidays.
- Additional Day holiday each full year of completed service (up to 25 days).
- Mental Health & Well-being scheme.
- Development & Progression opportunities.
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.
Our business model is built on promoting from within, therefore all candidates who join our ever-expanding business are encouraged to learn, grow, develop and progress in a direction that suits your ambition. At Marlowe Fire and Security Group, we consider ourselves to be the employer of choice in the Fire & Security industry.
Equal Opportunities: At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
RIGHT TO WORK: Marlowe Fire & Security Group do not offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK, or will need additional support to extend your current Right to Work status, your application cannot be considered.
Contact Detail:
Marlowe Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Minor Works Engineer
✨Tip Number 1
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your technical knowledge during any discussions.
✨Tip Number 2
Network with professionals in the Fire and Security industry, especially those who have experience with minor works projects. Engaging with others can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles. Since excellent communication skills are essential for this position, think of examples where you've successfully resolved issues or provided outstanding service to clients.
✨Tip Number 4
Showcase your self-motivation and organisational skills by preparing a brief plan on how you would manage your workload effectively. This could include strategies for prioritising tasks and ensuring timely responses to call visits, which will impress the hiring team.
We think you need these skills to ace Fire & Security Minor Works Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Fire and Security systems. Include specific roles you've held, the types of systems you've worked with, and any customer service experience that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are a great fit for the Fire & Security Minor Works Engineer role. Mention your technical background, experience in similar roles, and your ability to work both independently and as part of a team.
Showcase Relevant Skills: In your application, emphasise your knowledge of current industry standards and your ability to commission multi-disciplined systems. Highlight your organisational skills and self-motivation, as these are key attributes for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial in the Fire & Security industry.
How to prepare for a job interview at Marlowe Fire & Security
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of Fire and Security Systems, especially the specific brands mentioned in the job description like Gent, Galaxy, and Hikvision. Be prepared to discuss your previous experience with these systems and how you've applied your technical skills in real-world scenarios.
✨Demonstrate Customer Service Skills
Since this role involves front-line customer contact, be ready to share examples of how you've provided excellent customer service in the past. Highlight any situations where you resolved issues or went above and beyond for a client.
✨Prepare for Teamwork Questions
The job requires working closely with subcontractors and other team members. Think of examples that showcase your ability to collaborate effectively, communicate clearly, and contribute positively to a team environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, training opportunities, or specific projects you might be involved in. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
