At a Glance
- Tasks: Join us as a Trainee PPM Planner and develop your skills in scheduling and planning.
- Company: Marlowe Fire & Security, the UK's fastest-growing fire and security business.
- Benefits: Competitive salary, generous holiday allowance, free gym, and mental health support.
- Why this job: Kickstart your career with full training and diverse opportunities for growth.
- Qualifications: Office experience, good communication skills, and basic Excel knowledge preferred.
- Other info: Enjoy a vibrant, inclusive workplace with excellent career progression.
Trainee PPM Planner β Salford Quays
Marlowe Fire & Security is the fastest-growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Trainee PM Planner located at our Head Office in Salford Quays
Basic Salary β based on National Minimum Wage
Marlowe Fire & Security\βs Trainee PPM Planner\βs
- This opportunity is all about taking skills that you currently have and developing those skills into becoming a competent and high-achieving Planner/Scheduler, which can ultimately progress your career with us across multiple avenues and disciplines
- Your training and development will introduce you to working with a variety of internal departments within our business, giving you valuable experience and understanding of several teams and how they operate, such as: Engineering, Customer Service, Finance and Supply Chain, whilst also dealing with external Clients.
- Your first 4-6 weeks will be a combination of classroom training at our in-house Marlowe Academy, along with 1-2-1 on the job training with a designated mentor
Once fully trained you will become competent within your Scheduling duties, you will be able to
- Schedule all work within designated region in line with Service Level Agreements (SLA\βs)
- Proactively monitor engineer\βs activity to ensure that you touch base with all your engineers\β daily, ensuring early dispatch & attendance of first job & monitor throughout the day to ensure job completion
- Build and maintain good working relationships with your Engineers, Stores/Supply Chain Department & Regional Service Manager (RSM) to ensure all calls are actioned accordingly
- Work closely with your manager and support your assigned Regional Service Manager (RSM) to meet customer expectations
- Liaise with key clients over the phone to enhance both internal & external working relationships
- Completing the Regional Schedulers checklist on a daily, weekly & monthly basis maintaining an audit trail of this activity for yourself & your regional scheduler. Sharing weekly data with RSM
- Monitor Scheduling Portal (Cash4Windows) to ensure real time visibility of your engineers, highlighting any anomalies to your RSM
- Retrieve all phone and email messages and process accordingly within Service Level Agreements (SLA)
- Processing of orders to ensure all work is carried out in time to allow invoice to be created
This really is a fantastic opportunity for someone who wishes to advance their current career, or make a career change with full training and development progression.
Requirements
Who We\βre Looking For
Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a teamβ¦.. For this specific opportunity, we are looking for candidates who offer:
- Ideally, at least 6 months of experience in an office-based environment
- A clear communicator with a good telephone manner
- Good written/email communication skills
- Basic Microsoft Excel skills, such as accurate data inputting, sorting & filtering
- Customer Service experience would be an advantage but not mandatory
- This is a full-time, office-based role. We are very centrally located, with free parking on site and fantastic bus & metro stops within a 3-5-minute walk
- Our working hours are Monday β Friday 8:30am β 5pm
Benefits
Our Commitment to Attracting, Rewarding & Retaining Talent
At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That\βs why we\βre dedicated to providing exceptional remuneration packages that not only address the challenges of today\βs economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.
- Competitive Salary β aligned with the National Minimum Wage and reviewed regularly in line with performance and development.
- Royal London Pension Scheme β helping you save for a secure financial future.
- Life Assurance β 4x your annual salary, providing peace of mind for you and your loved ones.
- Generous Holiday Allowance β paid holidays plus Bank Holidays, with an additional day awarded for each full year of service (up to 25 days).
- Employee Referral Bonus β earn up to Β£1,000 for every successful referral, with no limit on how many you can make.
- Mental Health & Wellbeing Support β access to wellbeing resources and initiatives designed to support your overall health.
- Employee Recognition Scheme β celebrating achievements and rewarding excellence across the business.
- Development & Progression Opportunities β ongoing training and clear pathways to grow your career.
- Free, Secure On-Site Parking β making your commute easier and stress-free.
- Free On-Site Gym β supporting your health and wellbeing at work
A Little More About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.
Our Commitment
: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.
Our Business Include:
- Alarm Communications
- Clymac
- FAFS Fire & Security
- Marlowe Kitchen Fire Suppression
- Morgan Fire Protection
- Marlowe Smoke Control marlowe-
- Marlowe Fire & Security
Equal Opportunities
At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we\βre here to support youβif you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.
Right to Work
Regrettably, we are unable to offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Trainee PPM Planner employer: Marlowe Fire & Security Group Talent Acquisition
Contact Detail:
Marlowe Fire & Security Group Talent Acquisition Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Trainee PPM Planner
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the fire and security industry. A personal recommendation can go a long way in landing that Trainee PPM Planner role.
β¨Tip Number 2
Prepare for the interview by researching Marlowe Fire & Security. Understand their services and values, and think about how your skills align with their needs. This will show them youβre genuinely interested and ready to contribute.
β¨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and internal teams, being clear and confident in your speech is key. Try mock interviews with friends to get comfortable.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, it shows youβre proactive and serious about joining the Marlowe team.
We think you need these skills to ace Trainee PPM Planner
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Trainee PPM Planner role. Highlight any relevant experience, especially in office environments, and showcase your communication skills. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your skills align with what we're looking for. Keep it friendly and professional β we love a good story!
Show Off Your Skills: Donβt forget to mention your basic Microsoft Excel skills and any customer service experience you have. Even if it's not mandatory, it can give you an edge. We appreciate candidates who are eager to learn and grow with us!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, it shows youβre serious about joining our team at Marlowe Fire & Security!
How to prepare for a job interview at Marlowe Fire & Security Group Talent Acquisition
β¨Know the Company Inside Out
Before your interview, take some time to research Marlowe Fire & Security. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Communication Skills
As a Trainee PPM Planner, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated in previous roles or experiences.
β¨Demonstrate Your Organisational Skills
Since the role involves scheduling and monitoring, be ready to discuss how you stay organised. Bring examples of tools or methods you use to manage tasks and deadlines, and be prepared to explain how you would apply these skills in the new position.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready for your interviewer. This could be about the training process, team dynamics, or growth opportunities within the company. It shows that you're engaged and thinking about your future with them.