Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage billing processes, ensuring accuracy and timely invoicing for engineering jobs.
- Company: Join Marlowe Fire & Security, a fast-growing leader in the industry.
- Benefits: Enjoy a competitive salary, pension plan, and generous annual leave.
- Why this job: Be part of a vibrant culture with clear career progression opportunities.
- Qualifications: Strong administrative skills and a customer-focused mindset are essential.
- Other info: Work in a dynamic environment with on-site gym access and mental health support.
The predicted salary is between 24600 - 30720 £ per year.
As one of the fastest-growing companies in the industry, Marlowe Fire & Security prides itself on delivering excellence from design to maintenance. Employees receive a vibrant company culture, career progression opportunities, competitive salary, vehicle allowance, and a comprehensive benefits package.
Responsibilities
- Oversee the daily management and accuracy of the engineering job database, ensuring all open jobs are up to date.
- Prepare, price, and generate invoices on a daily basis, maintaining strict attention to detail and financial accuracy.
- Coordinate with internal departments to secure essential information required for timely invoice processing.
- Compile and submit customer reports in line with agreed schedules and formats.
- Upload invoices to client-specific portals, ensuring adherence to each portal's requirements and timetable.
- Investigate invoice discrepancies, resolve queries, and issue credit notes where appropriate.
- Maintain and update the invoicing database to ensure data integrity and traceability.
- Provide general administrative support and undertake ad-hoc duties as needed to assist business operations.
- Retrieve and action phone and email messages promptly, meeting all service-level agreements (SLAs).
- Manage customer enquiries and complaints from receipt to resolution, delivering a positive client experience.
- Process orders efficiently to guarantee job completion and accurate billing.
- Take a proactive approach to managing customer workloads, prioritising tasks to meet deadlines.
- Finalise job costs and close work orders for invoicing, in strict accordance with customer specifications.
- Collaborate closely with internal teams to ensure customer requirements are met and work is completed within SLA.
- Maintain clear, professional communication with both internal stakeholders and external clients to support seamless service delivery.
Requirements / Qualifications
- Self-motivated with a proactive approach to managing workload and delivering results.
- Capable of working independently, demonstrating a strong commitment to continuous learning and professional development.
- Proven ability to demonstrate excellent administrative skills with accuracy and efficiency.
- Customer-focused, skilled at resolving customer inquiries promptly and effectively to ensure high levels of satisfaction.
- Analytical mindset with the ability to interpret and utilise data to support decision-making.
- Consistently exhibits professionalism, resilience, and adaptability in dynamic work environments.
- Experienced in data manipulation using Microsoft Excel and other relevant software tools.
- Possesses strong organisational skills with meticulous attention to detail.
- Adept at managing multiple priorities simultaneously through a structured and methodical approach.
- Experience working with customer portals and related digital platforms.
Benefits
- Competitive basic salary up to £24,600 per annum, commensurate with experience.
- Comprehensive Royal London Pension Plan.
- Life assurance cover valued at four times your salary.
- Paid annual leave including standard holidays at 22 days plus bank holidays.
- Extra annual leave – one additional day off for every full year of service, up to 25 days.
- Paid candidate referral scheme offering up to £1,000 per successful referral, with no limit on the number of referrals.
- Dedicated mental health & well-being programme.
- Employee recognition scheme that values and rewards your contributions.
- Clear development and progression pathways.
- Convenient, free, secure on-site parking.
- Complimentary access to on-site gym facilities.
Equal Opportunities
At Marlowe Fire & Security Group, we cultivate a vibrant, diverse, and inclusive environment. We celebrate individuality and are committed to supporting you with any adjustments needed for a fully inclusive recruitment process.
Right to Work
Regrettably, we are unable to offer right-to-work sponsorship. If you do not currently have the right to work in the UK or will need additional support to extend your current status, your application cannot be considered.
Seniority Level Entry level
Employment Type Full-time
Job Function Administrative
Industries IT Services and IT Consulting
Billing Administrator in Salford employer: Marlowe Fire & Security Group Talent Acquisition
Contact Detail:
Marlowe Fire & Security Group Talent Acquisition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Administrator in Salford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Billing Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Marlowe Fire & Security. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 3
Practice common interview questions related to billing and administration. Think about scenarios where you've demonstrated attention to detail or resolved customer queries effectively. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Marlowe Fire & Security. Don’t miss out!
We think you need these skills to ace Billing Administrator in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Billing Administrator role. Highlight your experience with invoicing, data management, and customer service. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Marlowe Fire & Security. Be sure to mention your attention to detail and proactive approach.
Show Off Your Skills: Don’t forget to showcase your analytical mindset and organisational skills in your application. We love candidates who can manage multiple priorities and maintain accuracy under pressure!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at Marlowe Fire & Security Group Talent Acquisition
✨Know Your Numbers
As a Billing Administrator, attention to detail is key. Brush up on your numerical skills and be prepared to discuss how you ensure accuracy in invoicing and data management. Maybe even bring examples of how you've handled discrepancies in the past!
✨Familiarise Yourself with Customer Portals
Since you'll be uploading invoices to client-specific portals, it’s a good idea to research common platforms used in the industry. If you have experience with any, mention it! This shows you're proactive and ready to hit the ground running.
✨Demonstrate Your Organisational Skills
The role requires managing multiple priorities, so come prepared with examples of how you’ve successfully juggled tasks in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers for clarity.
✨Showcase Your Customer Focus
Customer satisfaction is crucial in this role. Be ready to share specific instances where you resolved customer inquiries or complaints effectively. Highlight your communication skills and how you maintain professionalism under pressure.
