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For Companies At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK, ensuring top-notch customer satisfaction.
- Company: Join Marlowe Fire & Security, a fast-growing leader in the industry with a vibrant culture.
- Benefits: Earn up to £55,000 with a company van, training opportunities, and generous holiday allowance.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Technical background in electrical/electronic fields and excellent customer service skills.
- Other info: Enjoy career progression and a commitment to diversity and inclusion.
The predicted salary is between 42000 - 66000 £ per year.
Fire & Security Service Engineer – Birmingham
Join Marlowe Fire & Security, where innovation meets dedication. We are on the lookout for a passionate and experienced Fire & Security Engineer to work on our renowned client’s sites across the UK.
Company Overview
As one of the fastest‑growing companies in the industry, we pride ourselves on delivering excellence – from design to long‑term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. You will enjoy a vibrant company culture, career progression opportunities and a comprehensive benefits package.
Role Overview
Engineers maintain Fire and Security systems in line with current standards and customer requirements. They contribute to the team, strive to deliver world‑class customer service and are rewarded for doing so.
Responsibilities
- Maintain Fire & Security Systems in your assigned area
- Respond to service calls on all types of systems in line with current standards and customer requirements
- Plan and respond to routine and re‑active call visits in your area
- Maintain effective communication with customers when planning site visits
- Maintain your stock levels with support from the Stores team
- Attend training sessions, engineering team meetings and identify personal training and development needs
Systems
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
Requirements
- Technical background in the electrical/electronic industry
- Good all‑round knowledge of Fire and Security Systems
- Experience of front‑line customer contact preferred
- Excellent organisational skills
- A professional and presentable demeanor, always
- Ability to deliver exceptional customer service
Benefits
- OTE – £55,000 inclusive of basic salary, overtime, on‑call, travel time and Engineer commission scheme
- Company van with fully fitted van vaults
- Full use of our Academy training and external training
- 6 training days a year
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid holidays plus Bank Holidays
- Additional day holiday each full year of completed service (up to 25 days)
- Mental Health & Well‑being scheme
- Development and progression opportunities
- 4‑day induction upon start providing full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.
Right to Work
Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, your application cannot be considered.
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Fire & Security Service Engineer employer: Marlowe Fire & Security Group Talent Acquisition
Contact Detail:
Marlowe Fire & Security Group Talent Acquisition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your experience with fire and security systems. Include any relevant certifications and projects you've worked on to grab the attention of hiring managers.
✨Tip Number 3
Prepare for interviews by researching Marlowe Fire & Security. Understand their values, services, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining Marlowe Fire & Security.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fire and security shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about making a difference in this field.
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight relevant experience and skills that match what we’re looking for, especially your technical background and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marlowe Fire & Security Group Talent Acquisition
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Marlowe Fire & Security values world-class customer service, so demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Show Your Organisational Skills
Think of instances where you've successfully managed your time and resources, especially in a technical environment. Highlighting your organisational skills will reassure them that you can handle service calls and maintain stock levels efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your enthusiasm for the role and helps you gauge if Marlowe Fire & Security is the right fit for you.
