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For Companies At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK, ensuring top-notch customer satisfaction.
- Company: Join Marlowe Fire & Security, a fast-growing leader in the industry with a vibrant culture.
- Benefits: Competitive salary, company van, training opportunities, and a comprehensive benefits package.
- Why this job: Make a real impact while working with cutting-edge technology in a supportive environment.
- Qualifications: Technical background in electrical/electronic industry and excellent customer service skills.
- Other info: Opportunities for career progression and a commitment to diversity and inclusion.
The predicted salary is between 39600 - 66000 £ per year.
Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for a passionate and experienced Fire & Security Engineers to work on our renowned client\’s sites across the UK.
Why Marlowe Fire & Security?
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Your Role as a Fire & Security Service Engineer
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
- Maintain Fire & Security Systems in your assigned area
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
- Plan and respond to routine and re-active call visits in your area
- Maintain effective communication with customers when planning site visits
- Maintain your stock levels with support from the Stores team
- Attend training sessions as and when required
- Attend Engineering team meetings as and when required
- Identify any personal training and development needs to help you provide the best possible customer service
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
We\’re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here\’s how you can excel in this position:
- A technical background in the electrical / electronic industry
- Good all-round knowledge of Fire and Security Systems
- Experience of front-line customer contact preferred
- Excellent organisational skills
- A professional and presentable demeanor, always
- An ability to deliver exceptional customer service
Benefits
At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That\’s why we\’re dedicated to providing exceptional remuneration packages that not only address the challenges of today\’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.
- OTE – £55,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
- Company Van with fully fitted Van vaults
- Full use of our Academy training + external training
- 6 training days a year
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays plus Bank Holidays
- Additional Day holiday each full year of completed service (up to 25 days)
- Mental Health & Well-being scheme
- Development & Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
A Little More About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams.
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
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Fire & Security Service Engineer employer: Marlowe Fire & Security Group Talent Acquisition
Contact Detail:
Marlowe Fire & Security Group Talent Acquisition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a LinkedIn profile that highlights your experience with fire and security systems. Include any relevant certifications and projects you've worked on to grab the attention of hiring managers.
✨Tip Number 3
Prepare for interviews by researching Marlowe Fire & Security. Understand their values, services, and recent projects. This will help you tailor your responses and demonstrate your genuine interest in joining their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about working with us at Marlowe Fire & Security. Don’t miss out on this opportunity!
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fire and security shine through! We want to see how your passion aligns with our mission at Marlowe Fire & Security.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the electrical/electronic industry and customer service. We love seeing how your skills match the role of a Fire & Security Service Engineer!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Marlowe Fire & Security.
How to prepare for a job interview at Marlowe Fire & Security Group Talent Acquisition
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Marlowe values world-class service, so demonstrating your ability to communicate effectively and resolve issues will set you apart.
✨Be Organised and Professional
Arrive on time, dress appropriately, and bring any necessary documents. Being organised reflects your professionalism and respect for the interviewer's time, which is crucial in a customer-facing role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your enthusiasm for the role and helps you gauge if Marlowe is the right fit for you.
