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For Companies At a Glance
- Tasks: Maintain and respond to Fire & Security systems, ensuring top-notch service.
- Company: Join Marlowe Fire and Security, the UK's leading Fire & Security company.
- Benefits: Enjoy a competitive salary, vehicle allowance, and extensive training opportunities.
- Why this job: Be part of a fast-growing team making a real difference in safety.
- Qualifications: Technical background in electrical/electronic industry and customer service experience.
- Other info: Dynamic work environment with excellent career progression and a supportive culture.
The predicted salary is between 28000 - 52000 £ per year.
Overview
Fire & Security Lead Engineer – Portsmouth, UK. Marlowe Fire and Security Group are the UK\’s leading Fire & Security company. We are experiencing growth and are seeking an experienced Fire & Security Lead Engineer to join the team.
As one of the fastest-growing companies in the industry, we deliver excellence—from the initial design to long-term maintenance. We offer a vibrant culture, career progression opportunities, and a comprehensive benefits package including a competitive salary and vehicle allowance.
Responsibilities
- Maintain Fire & Security Systems in your assigned area
- Respond to service calls on all types of Fire & Security systems in line with current standards and customer requirements
- Plan and respond to routine and reactive call visits in your area
- Maintain effective communication with customers when planning site visits
- Maintain your stock levels with support from the Stores team
- Attend training sessions as and when required
- Attend Engineering team meetings as and when required
- Identify any personal training and development needs to help you provide the best possible customer service
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
Requirements
In addition to the usual attributes of a great Marlowe Fire & Security employee (positive attitude, excellent communication skills, well-presented and professional at all times, ability to work alone and as part of a team), we are specifically looking for candidates who offer:
- A technical background in the electrical / electronic industry
- Good all-round knowledge of Fire & Security Systems
- Experience of front-line customer contact preferred
- Excellent organisational skills
- A professional and presentable demeanor, always
- An ability to deliver exceptional customer service
Benefits
- Basic Salary up to £40k inclusive of Lead Engineer bonus
- Overtime, on-call, travel time, and Engineer commission scheme
- Company Van with fully fitted Van vaults
- Full use of our Academy training + external training
- 6 training days a year
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays plus Bank Holidays
- Additional Day holiday each full year of completed service (up to 25 days)
- Mental Health & Well-being scheme
- Development & Progression opportunities
- 4-Day induction on start providing full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
About Marlowe Fire & Security
We operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our solutions are tailored to meet the specific needs of our customers and comply with industry standards. We are part of a larger group within the Fire Protection, Security & Building Management Systems sector, enabling collaboration, access to development academies, and HR expertise to support continuous improvement.
We’re big enough to deliver results but small enough to genuinely care.
Our Businesses Include
- Marlowe Fire & Security
- Alarm Communications
- Clymac
- FAFS Fire & Security
- Marlowe Kitchen Fire Suppression
- Morgan Fire Protection
- Marlowe Smoke Control
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace. We are committed to equal opportunities and will provide reasonable adjustments to assist in the recruitment process when requested.
Right to Work
We are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or need assistance to extend your status, your application cannot be considered.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Industries
- IT Services and IT Consulting
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Fire & Security Lead Engineer employer: Marlowe Fire & Security Group Talent Acquisition
Contact Detail:
Marlowe Fire & Security Group Talent Acquisition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Lead Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or online webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching Marlowe Fire and Security. Understand their systems and values so you can show off your knowledge and passion during the interview. Tailor your answers to reflect how you can contribute to their success.
✨Tip Number 3
Don’t just wait for job postings—be proactive! Reach out directly to Marlowe Fire and Security through our website. Express your interest in the Fire & Security Lead Engineer role and highlight your relevant experience. It shows initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can add value to the team.
We think you need these skills to ace Fire & Security Lead Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Lead Engineer role. Highlight your technical background and experience with Fire & Security systems, as well as any customer service roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the Fire & Security industry and how you can contribute to our team. Keep it professional but let your personality come through—after all, we value a positive attitude!
Show Off Your Communication Skills: Since effective communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail, so show us you’ve got it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Marlowe Fire & Security Group Talent Acquisition
✨Know Your Systems
Familiarise yourself with the specific Fire & Security systems mentioned in the job description, like Gent and Hikvision. Being able to discuss your experience with these systems will show that you're not just a good fit technically, but also genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since front-line customer contact is preferred, prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you resolved issues or went above and beyond for a client—this will highlight your ability to maintain effective communication.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and stock levels effectively. You might want to share specific strategies or tools you use to stay organised, as this is crucial for planning site visits and responding to service calls.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training opportunities or the company culture. It shows that you're engaged and serious about the position, plus it gives you a chance to see if the company is the right fit for you.
