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For Companies At a Glance
- Tasks: Maintain and service Fire & Security systems while delivering top-notch customer support.
- Company: Join Marlowe Fire & Security, a fast-growing leader in the industry.
- Benefits: Earn up to £45,000 with a company van, training, and generous holiday allowance.
- Why this job: Make a real impact in safety while enjoying a vibrant company culture.
- Qualifications: Technical background in electrical/electronic fields and excellent customer service skills.
- Other info: Opportunities for development and progression in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Fire & Security Service Engineer – Lancaster/Carlisle
Join Marlowe Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client\’s sites across the UK.
Why Marlowe Fire & Security
As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Your Role as a Fire & Security Service Engineer
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so.
Responsibilities
- Maintain Fire & Security Systems in your assigned area
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements
- Plan and respond to routine and re-active call visits in your area
- Maintain effective communication with customers when planning site visits
- Maintain your stock levels with support from the Stores team
- Attend training sessions as and when required
- Attend Engineering team meetings as and when required
- Identify any personal training and development needs to help you provide the best possible customer service
Our Systems
Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
Access Control: Paxton, PAC. Salto
What We\’re Seeking
We\’re thrilled to connect with candidates who not only have the expertise but also possess a passion for making a significant impact. Here\’s how you can excel in this position:
For this opportunity, we are specifically looking for candidates who offer:
- A technical background in the electrical / electronic industry
- Good all-round knowledge of Fire and Security Systems
- Experience of front-line customer contact preferred
- Excellent organisational skills
- A professional and presentable demeanor, always
- An ability to deliver exceptional customer service
Benefits
- OTE – £45,000 inclusive of basic salary, overtime, on-call, travel time, and Engineer commission scheme
- Company Van with fully fitted Van vaults
- Full use of our Academy training + external training
- 6 training days a year
- Royal London Pension Scheme
- Life Assurance x4 Basic Salary
- Employee Recognition Scheme
- Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
- Paid Holidays plus Bank Holidays
- Additional Day holiday each full year of completed service (up to 25 days)
- Mental Health & Well-being scheme
- Development & Progression opportunities
- 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment
A Little More About Marlowe Fire & Security
We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.
We\’re big enough to deliver results but small enough to genuinely care.
Our Businesses Include
- Marlowe Fire & Security marlowefireandsecurity.com
- Alarm Communications acl.uk.com
- Clymac clymac.co.uk
- FAFS Fire & Security fafsfireandsecurity.com
- Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
- Morgan Fire Protection morganfire.co.uk
- Marlowe Smoke Control marlowe-aov.co.uk
Equal Opportunities
We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know.
Right to Work
Unfortunately, we are unable to provide Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Industries: IT Services and IT Consulting
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Fire & Security Service Engineer employer: Marlowe Fire & Security Group Recruitment
Contact Detail:
Marlowe Fire & Security Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Gent or Hikvision, make sure to highlight that in conversations. Bring along any certifications or training records to back up your expertise when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like Marlowe Fire & Security. A friendly email expressing your interest can go a long way in getting noticed.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Marlowe values innovation and dedication, so think about how your personal experiences align with that. Be ready to share examples of how you’ve delivered exceptional customer service in the past!
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for fire and security shine through! We want to see that you’re not just ticking boxes but genuinely excited about making a difference in this field.
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight relevant experience and skills that match what we’re looking for, like your technical background and customer service experience.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marlowe Fire & Security Group Recruitment
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, like Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical expertise and genuine interest in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. Marlowe Fire & Security values a professional demeanour and effective communication, so be ready to demonstrate how you can maintain strong relationships with clients.
✨Show Your Organisational Skills
Think of instances where you've successfully managed your time and resources, especially in a reactive environment. Highlighting your organisational skills will reassure the interviewers that you can handle service calls efficiently and maintain stock levels.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm for the role but also helps you gauge if Marlowe Fire & Security is the right fit for you.
