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For Companies At a Glance
- Tasks: Support customer inquiries and assist engineering teams with administrative tasks.
- Company: Dynamic security services provider based in Salford.
- Benefits: Salary up to £24,000, pension, life assurance, and extra holiday allowances.
- Why this job: Join a supportive team and enhance your communication skills while making a difference.
- Qualifications: Exceptional communication skills and proficiency in Microsoft Excel.
- Other info: Temporary role with potential for valuable experience in customer care.
The predicted salary is between 18000 - 24000 £ per year.
A security services provider based in Salford is seeking a Call Receipt Administrator to support customer inquiries and provide administrative assistance to engineering teams. The ideal candidate will have exceptional communication skills, a customer-focused mindset, and proficiency in Microsoft Excel.
This temporary role offers a salary up to £24,000 and includes various benefits such as a Royal London pension, life assurance, and additional holiday allowances.
Customer Care & Admin Specialist (3-Month Temp) in Salford employer: Marlowe Fire and Security
Contact Detail:
Marlowe Fire and Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Admin Specialist (3-Month Temp) in Salford
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about supporting customer inquiries, practice how you would handle different scenarios. Role-playing with a friend can help you feel more confident.
✨Tip Number 2
Get familiar with Microsoft Excel if you’re not already! This job will likely involve some data management, so knowing your way around spreadsheets will definitely give you an edge. There are loads of free online resources to help you out.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to people in the industry or even current employees at the company. A friendly chat can sometimes lead to insider tips or even a referral.
✨Tip Number 4
Apply through our website for the best chance! We want to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Care & Admin Specialist (3-Month Temp) in Salford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about supporting customer inquiries, make sure your application highlights your exceptional communication skills. We want to see how you can connect with customers and provide top-notch service!
Be Customer-Focused: We’re looking for someone with a customer-focused mindset. In your application, share examples of how you've gone above and beyond for customers in the past. This will show us that you truly care about providing great service.
Excel at Excel: Proficiency in Microsoft Excel is key for this role. If you’ve got experience using Excel, don’t forget to mention it! You could even include specific tasks you’ve accomplished using the software to really impress us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marlowe Fire and Security
✨Know Your Customer Care Basics
Brush up on your customer service principles. Be ready to discuss how you handle inquiries and resolve issues, as this role is all about supporting customers effectively.
✨Excel Skills Are Key
Since proficiency in Microsoft Excel is a must, make sure you can talk confidently about your experience with it. Prepare to share examples of how you've used Excel in previous roles, whether it's for data entry, analysis, or reporting.
✨Showcase Your Communication Skills
Exceptional communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few scenarios where you successfully resolved customer issues through effective communication.
✨Understand the Company Culture
Research the security services provider and understand their values and mission. This will help you tailor your responses to align with their culture, showing that you're not just a fit for the role but also for the company.
