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For Companies At a Glance
- Tasks: Join our team to manage small Fire & Security projects from start to finish.
- Company: Marlowe Fire & Security is a leading specialist in the Fire & Security industry.
- Benefits: Enjoy a company van, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values growth, diversity, and exceptional customer service.
- Qualifications: 3+ years in Fire & Security installation with a solid technical background required.
- Other info: Must have a valid UK Driving Licence and the right to work in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Marlowe Fire & Security, a specialist within Marlowe Fire and Security Group, is seeking an experienced Fire & Security Minor Works Engineer to join their team.
Role Overview
The role involves collaborating with the Minor Works / Installations Team on small projects from start to finish, including CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful candidate will contribute to the team, delivering exceptional customer service and being rewarded for it.
Key Responsibilities
- Liaise with the Lead Engineer on challenging sites and critical issues.
- Coordinate with subcontractors and onsite clients.
- Maintain Fire & Security Systems within your region as needed.
- Communicate effectively with customers and schedulers for site visits.
- Utilize customer portals as directed by your Lead Engineer.
- Support Service Engineers on specific jobs and occasionally work outside your designated postcode.
- Plan and respond to routine and reactive calls in your area.
- Manage stock levels with support from the Stores team.
- Attend training sessions and team meetings as required.
- Identify personal training needs to enhance customer service.
Systems We Work With
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
Candidate Profile
- Solid knowledge of Fire and Security Systems.
- At least 3 years' experience in a similar role involving Fire & Security installation.
- Technical background in electrical/electronic industries.
- Experience with customer-facing roles preferred.
- Knowledge of industry standards and ability to commission multi-disciplined systems.
- Self-motivated, organized, and able to work independently.
- Professional, well-presented, and computer literate.
- Valid UK Driving Licence.
Employee Benefits
- Company van with fitted vaults
- Access to our Academy and external training
- Six training days annually
- Royal London Pension Scheme
- Life Assurance (4x salary)
- Employee Recognition Scheme
- Referral bonuses (up to £1,000)
- Paid holidays, including bank holidays
- Additional holiday days based on service
- Mental Health & Well-being support
- Career development opportunities
- Four-day induction program
Our Commitment
We promote internal growth and development, aiming to be the employer of choice in the Fire & Security industry. We value diversity and inclusion and support equal opportunities. Please inform us if you need any adjustments during the recruitment process.
Right to Work
Marlowe Fire & Security Group does not sponsor visas. Applicants must have the legal right to work in the UK.
Fire & Security Minor Works Engineer employer: Marlowe Fire and Security
Contact Detail:
Marlowe Fire and Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Minor Works Engineer
✨Tip Number 1
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your expertise during any discussions with our team.
✨Tip Number 2
Network with professionals in the Fire and Security industry, especially those who have experience with minor works projects. Engaging with others can provide valuable insights and may even lead to referrals or recommendations that could enhance your application.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles. Highlight how you’ve successfully managed client relationships and resolved issues, as exceptional customer service is a key aspect of this role at Marlowe Fire & Security.
✨Tip Number 4
Showcase your self-motivation and organisational skills by preparing examples of how you've effectively managed your time and resources in past roles. This will help us see how you can thrive independently while contributing to our team.
We think you need these skills to ace Fire & Security Minor Works Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Fire and Security Systems, particularly any roles involving installation. Emphasise your technical background and customer-facing experience to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the Fire & Security industry. Mention specific systems you have worked with, such as CCTV or Access Control, and how your skills can contribute to Marlowe Fire & Security's success.
Highlight Relevant Experience: In your application, clearly outline your previous roles related to Fire & Security installations. Include details about your problem-solving abilities and any experience coordinating with subcontractors or clients.
Showcase Your Soft Skills: Since the role involves customer interaction, highlight your communication skills and ability to work independently. Provide examples of how you've delivered exceptional customer service in past positions.
How to prepare for a job interview at Marlowe Fire and Security
✨Know Your Systems
Familiarise yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will demonstrate your technical knowledge and suitability for the role.
✨Showcase Customer Service Skills
Since the role involves customer-facing responsibilities, prepare examples of how you've delivered exceptional customer service in previous positions. Highlight any experiences where you resolved issues or improved client satisfaction.
✨Prepare for Technical Questions
Expect questions related to your technical background and experience in electrical/electronic industries. Brush up on relevant industry standards and be ready to discuss how you would commission multi-disciplined systems.
✨Demonstrate Organisational Skills
As the role requires self-motivation and organisation, think of instances where you've successfully managed multiple tasks or projects. Be prepared to explain how you prioritise your workload and ensure timely completion of jobs.
