Fire Alarm Maintenance Engineer

Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base is predominantly built of prestigious buildings and landmarks, such as high-end hotels, stadia and education establishments in and around Greater London. We are currently looking to appoint a new Fire Alarm Maintenance Engineer, specifically covering the South East London Area.

The candidate will work with our established team in the area and look after a selection of key accounts and will suit someone who prefers a varied role, completing maintenance, reactive works, small works and projects.

Systems vary but mostly large-scale networked systems including Gent, Advanced, Notifier, Avigilon, Axis, Bosch, Axxonsoft, Milestone, Salto, Assa Abloy, ACT, Plan, Paxton, Galaxy, Texecom, Cortech.

As a Maintenance Engineer, you will take ownership of a select portfolio of prestigious Healthcare and Education sites, ensuring the effective maintenance and performance of several large, networked fire alarm systems. You will play a key role in identifying system improvements, recommending remedial and upgrade opportunities, and contributing to continuous service enhancement. Working closely with the Contract Manager, you will participate in regular review meetings and build strong, collaborative relationships with end users to ensure a high-quality customer experience.

The candidate will work with our established team in the area and look after a selection of key accounts made up of several prestigious large-scale commercial properties, ranging across the Education, Healthcare, Hospitality, Commercial and Stadia sectors. This position would suit someone who prefers a varied role, completing maintenance, reactive works and ideally some minor/small works, to suit the applicant's preferences.

Most work is completed with a minimum of a two-person team due to the size and complexity of the buildings to ensure that the work is completed efficiently and safely. The Engineer will be required to work with and actively mentor the Apprentices and Junior Engineers within their team. The sites are primarily long-standing prestigious contracts with direct end-user relationships, so the works must be completed professionally and to exceptional levels of workmanship. The engineer will be given time, support, and resources to maintain the systems to the highest possible standards, with extensive training provided to achieve expert status with our primary systems.

Requirements

• You will have experience with a range of different products and manufacturers, with at least 2 years' experience as a Fire Alarm Maintenance Engineer.
• Experience with Maintaining Multi-Panel Networked Fire Alarm Systems.
• Customer-oriented, with the ability to adapt and respond to clients in different situations.
• Good attention to detail and a person who can prioritise and manage their time effectively.
• Someone with a passion to continue to learn and develop themselves and their skills.
• An individual with the desire to install and maintain systems to the highest standards.

Benefits

• Highly competitive basic salary up to £35,000.
• Attractive performance-based bonus scheme, rewarding your contribution to the business.
• Generous earning potential, including paid overtime, paid travel time, and participation in a 1-in-20 call-out rota paid door-to-door.
• Aviva pension plan, supporting long-term financial security.
• Life assurance at four times your annual salary, providing added peace of mind.
• 22 days of annual leave, plus all bank holidays, to support a healthy work-life balance, rising with long service.
• Enhanced Employee Referral Scheme, offering up to £1,000 per successful referral, with unlimited referral opportunities.
• Access to dedicated mental health and well-being support services.
• Employee Recognition Programme, designed to celebrate outstanding performance and commitment.
• Working in small, knowledgeable teams - learn from the best in the industry.
• Ongoing professional training through FIA, Equipment manufacturers and our own in-house Training Academy.
• Structured development pathways and genuine opportunities for career progression within the business. Includes two appraisals per year.
• Team Building and Social Events - Team meetings and Summer and Christmas social events.

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.