Leading UK-based strategic communications consultancy looking for a COO / Head of Operations to support and oversee the day-to-day running of the agency – working closely with the senior leadership team and Managing Director.
This role could suit a communications professional looking to take more of an operational role within a highly-respected, award-winning reputation management consultancy – or an operations professional with experience in a marketing / communications consultancy.
Responsibilities
- Manage the smooth day-to-day running of the agency
- Ensure operational processes are documented, efficient and scalable
- Coordinate internal projects and business improvement initiatives
- Support the implementation of leadership decisions and strategic priorities
- Monitor operational performance and identify opportunities for improvement
- Maintain operational policies, procedures and guidance materials
- Manage relationships with serviced office providers and facilities suppliers
- Ensure a productive, professional working environment
- Manage office budgets and operational expenditure
- Leverage AI tools to increase productivity and raise the quality of operational outputs
They are looking for:
- Strong operational management experience - ideally with a communications consultancy
- Experience working closely with senior management teams - managing multiple projects, and strong commercial awareness
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Chief Operating Officer – Head of Operations – Strategic Communications Consultancy employer: Marlow Talent
As a fast-growing consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With flexible hybrid working arrangements, competitive salaries, and a strong focus on professional development, we provide our team with the tools and support needed to excel in their roles while working with innovative fintech clients. Join us to be part of an inspiring environment where your contributions directly impact the growth and success of both our clients and the agency.
