Marloo is building the AI partner for financial advisers and seeks a Customer Experience leader who will own CX globally. You will unify four markets into one function, set the standard for speed, tone and quality, and drive improvements that reduce ticket volume while increasing customer satisfaction.
You will partner with product and engineering to ship customer feedback into real changes. You will be the voice of the customer inside the business, shaping how we triage, measure and respond.
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Global CX Lead: Scale Experience & Systems employer: Marloo
Marloo is an exceptional employer that prioritises customer happiness and fosters a vibrant, collaborative work culture. As a Customer Experience Associate, you'll enjoy direct impact on our clients from day one, with structured onboarding and a supportive team environment that encourages personal growth and career transitions into key roles. Located in a fast-scaling startup atmosphere, Marloo offers the unique advantage of being part of a high-energy team where learning and innovation thrive.
