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- Tasks: Lead the UK Retail IT team and shape technology strategy for a leading energy business.
- Company: Join a top energy company with a focus on innovation and teamwork.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Why this job: Be at the forefront of energy retail technology and drive meaningful change.
- Qualifications: 5+ years in tech initiatives, strong leadership, and energy retail expertise required.
- Other info: Dynamic role with excellent career growth and collaboration across global teams.
The predicted salary is between 48000 - 72000 £ per year.
Our client, a leading energy business, is seeking a Head of UK Retail IT to join their senior leadership team. Reporting to the VP of IT, this role is pivotal in shaping technology strategy, driving project delivery, and ensuring robust application support across the UK energy retail IT estate. Acting as the principal business partner to VP Sales and VP Operations, you will foster cohesion between business units, deliver cost efficiencies, and lead a high-performing IT team.
Key Responsibilities
- Contribute as a core member of the global IT & Change leadership team.
- Provide leadership, coaching, and development to your team, embedding company values.
- Build strong relationships with senior stakeholders to translate business needs into technology-enabled solutions.
- Manage IT demand for the UK energy retail estate and oversee the portfolio of technology change.
- Drive delivery of projects to achieve commercial outcomes within agreed time, cost, and quality constraints.
- Ensure a cost-effective and sustainable Salesforce application support model.
- Act as the domain expert for energy retail technology, staying ahead of industry trends.
- Collaborate with Architecture, PMO, and other IT leaders to deliver cohesive programs of change.
Performance Indicators
- Positive stakeholder feedback on IT support and delivery.
- Delivery of portfolio within time, cost, and quality metrics.
- Strong team engagement (eNPS) and SLA performance.
- Effective collaboration across IT leadership to achieve cost efficiencies.
Experience & Skills
- Bachelor’s degree or equivalent experience.
- 5+ years delivering technology initiatives in multi-business unit organisations.
- Proven experience in energy retail technology strategy, CRM (Salesforce), customer operations, and billing systems.
- Strong track record in project delivery, risk management, and vendor engagement.
- Knowledge of ITIL, Agile, DevOps, and enterprise architecture best practices.
- Excellent communication and stakeholder management skills.
- Previous experience leading senior teams and managing performance processes.
Knowledge
- Domain expertise in energy retail and customer service.
- Familiarity with cloud and on-premises solutions.
- Understanding of programme and project delivery methodologies (PMI, Prince2, MSP).
Head of Retail IT - FTC employer: Marlin Selection Ltd
Contact Detail:
Marlin Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail IT - FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its tech strategy. Show them you’re not just another candidate; you’re someone who understands their business and can drive their IT vision forward.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Head of Retail IT - FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in energy retail technology and project delivery, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Head of Retail IT role. Mention how you can contribute to our technology strategy and foster relationships with senior stakeholders.
Showcase Your Leadership Skills: Since this role involves leading a high-performing IT team, make sure to highlight your leadership experience. Share stories about how you've coached and developed teams in the past, and how you embody company values.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Marlin Selection Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest trends and technologies in energy retail, especially around Salesforce and CRM systems. Brush up on your knowledge of ITIL, Agile, and DevOps methodologies, as these will likely come up during your chat.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading high-performing teams and managing performance processes. Think about how you’ve fostered cohesion between business units and delivered cost efficiencies in previous roles.
✨Build Relationships with Stakeholders
Be ready to discuss how you’ve built strong relationships with senior stakeholders in the past. Share specific instances where you translated business needs into tech solutions, as this is crucial for the role.
✨Demonstrate Project Delivery Success
Have concrete examples of projects you’ve delivered within time, cost, and quality constraints. Be prepared to talk about your approach to risk management and vendor engagement, as these are key aspects of the job.
