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- Tasks: Manage a portfolio of complex Latent Defect Claims with attention to detail.
- Company: Join Marley, a dynamic leader in UK Structural Warranty Insurance.
- Benefits: Enjoy flexible working, gym membership, and comprehensive health coverage.
- Why this job: Be part of an innovative team making a real impact in claims management.
- Qualifications: 5+ years in claims handling and a Bachelor’s degree required.
- Other info: Training on company systems provided; great for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
About Marley: We’re a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. We’re at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home.
We are seeking experienced Senior Claims Specialist to join our team in Bishops Cleeve. This role will involve managing a portfolio of Latent Defect Claims on a delegated authority basis. This will include handling claims valued in excess of £250,000, as well as handling more complex claims that require a greater degree of attention to detail and/or client management experience.
Job Type: Full-time (Mon-Fri).
Skills and Experience required:
- Minimum 5+ years’ experience of Claims Handling, ideally in property, motor, liability or Commercial
- Experience of IT systems including MS Word, Excel, Outlook and Teams, and experience of Claims Management Portal Systems. Training on company system will be given.
- Strong verbal and written communication skills.
- A team player who is willing to ask questions to ensure tasks are completed effectively, and willing to assist colleagues by sharing knowledge and expertise.
- Strong customer service skills.
- Able to quickly build positive and effective relationships with internal and external stakeholders.
- Well organised with excellent time management skills.
- Excellent attention to detail and high levels of accuracy.
- Confident working independently under instruction.
- Able to adapt to new challenges.
- Bachelor’s degree (required), with GCSE English Language grade 5/C or equivalent.
- Chartered Insurance Institute (CII) Certificate in Insurance (Level 3) (required).
Join Our Team and Enjoy These Amazing Benefits!
- Generous Company Pension: Secure your future with our top-tier pension plan.
- Life Insurance: Peace of mind for you and your loved ones, starting after your probationary period.
- Private Medical Insurance: Comprehensive health coverage to keep you at your best, available after probation.
- Gym Membership: Stay fit and healthy with a free gym membership.
- Employee Assistance Programme: Support when you need it, for both personal and professional challenges.
- Flexible Working: Enjoy the freedom to balance your work and personal life, with the opportunity to work your hours between 8 AM and 6 PM.
- Free On-Site Parking: Convenient parking options available at no cost.
- Training Opportunities: Advance your career with options to complete your Cert CII.
Senior Claims Specialist employer: Marley Risk Consultants Limited
Contact Detail:
Marley Risk Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the UK Structural Warranty Insurance sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who specialise in claims handling. Attend relevant events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage complex claims and build relationships with stakeholders. Having these stories ready will help you stand out during the interview process.
✨Tip Number 4
Demonstrate your customer service skills by researching Marley’s approach to client management. Understanding their values and how they handle claims can help you align your answers with their expectations during interviews.
We think you need these skills to ace Senior Claims Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in claims handling, particularly in property or commercial sectors. Emphasise your 5+ years of experience and any specific achievements that demonstrate your ability to manage complex claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer service experience. Mention your ability to build relationships with stakeholders and how you can contribute to Marley’s innovative approach in the claims management sector.
Highlight Relevant Skills: In your application, clearly outline your proficiency with IT systems, including MS Word, Excel, and Claims Management Portal Systems. Provide examples of how you've used these tools effectively in previous roles.
Showcase Attention to Detail: Since the role requires excellent attention to detail, include specific instances where your meticulousness has led to successful outcomes in claims handling. This will demonstrate your suitability for managing high-value claims.
How to prepare for a job interview at Marley Risk Consultants Limited
✨Showcase Your Experience
Make sure to highlight your 5+ years of claims handling experience, especially in property or commercial sectors. Be prepared to discuss specific cases where you managed complex claims and how you navigated challenges.
✨Demonstrate Communication Skills
Since strong verbal and written communication skills are essential, practice articulating your thoughts clearly. You might be asked to explain a complicated claim process, so ensure you can do this in a straightforward manner.
✨Emphasise Teamwork
As a team player, be ready to share examples of how you've collaborated with colleagues in the past. Discuss instances where you assisted others or shared knowledge to achieve a common goal, showcasing your willingness to contribute to the team's success.
✨Prepare for Technical Questions
Familiarise yourself with the IT systems mentioned in the job description, such as MS Word, Excel, and Claims Management Portal Systems. Even if training will be provided, showing that you have a basic understanding of these tools can set you apart.
