Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK. You will oversee and investigate, respond to, and resolve complaints end-to-end—from first contact through to fair resolution—ensuring every case is handled thoroughly, fairly, and with empathy.
You’ll also support regulatory reporting, contribute to RCA, and help monitor escalations to the Financial Ombudsman Service, embedding improvements across the business.
Regulated Complaints Specialist - Customer Care & RCA employer: Marley Risk Consultants Limited
Marley Risk Consultants is an exceptional employer that fosters a collaborative and innovative work culture, where legal professionals can thrive in a dynamic environment focused on complex insurance claims and dispute resolution. With a commitment to employee growth, we offer opportunities for professional development and the chance to work alongside industry experts, ensuring that your contributions are valued and impactful. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages meaningful engagement and the pursuit of fair outcomes for all stakeholders.
Contact Details:
Marley Risk Consultants Limited Recruitment Team