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- Tasks: Support the Loss Adjusting team with admin tasks and communication.
- Company: Join Marley Risk Consultants, a growing chartered Loss Adjuster since 2013.
- Benefits: Enjoy flexible working, gym membership, and a generous pension scheme.
- Why this job: Great opportunity for growth and to make an impact in a supportive team.
- Qualifications: A-Level or equivalent, with strong IT and communication skills required.
- Other info: 12-month maternity cover role with training opportunities available.
The predicted salary is between 28800 - 43200 £ per year.
Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Latent Defects Insurance market across the UK. Established in 2013, we have offices in Shrewsbury, Cheltenham and London and are going through a period of growth to meet the needs of our expanding client base.
Due to the company's exciting growth, we are seeking a Loss Adjusting Technician to join our team. The postholder will be responsible for performing a variety of administrative tasks to support the smooth running of the Loss Adjusting team and will engage with all areas of the business. The role offers excellent opportunities for future progression.
Job Location: Shrewsbury.
Job Type: Full-time (Mon-Fri). 12 Month Maternity Cover.
Salary: Negotiable depending on experience.
Benefits:
- Generous company pension.
- Cycle to work scheme.
- Tech scheme.
- Life Insurance (following successful completion of probationary period).
- Private Medical Insurance (following successful completion of probationary period).
- Flexible working.
- EV charging points.
- Employee Assistance Programme.
- Free Gym Membership.
Key Activities:
- Administrative Support: Assist Loss Adjusters with setting up case files, arranging site visits, and general admin tasks.
- Communication Handling: Manage inbound calls, redirect queries, and provide information to Loss Adjusters and Insurers.
- Correspondence: Support daily communication with Policyholders, Insurers, Surveyors, and other stakeholders.
- Invoice Management: Compile, raise, and report on invoices; issue payment reports to Insurers.
- System Updates: Maintain and update the Claims Management Portal and organize data efficiently.
- Data Filing: File and manage both paper and electronic records accurately.
- Customer Service: Deliver excellent service and maintain strong relationships with internal and external parties.
- Training Participation: Engage in training programs, including CII/CILA qualifications (with cost recovery terms if applicable).
- Compliance: Follow all legal, industry, and company standards and guidelines.
- Team Collaboration: Contribute to team discussions, share insights, and perform additional tasks as assigned by management.
Skills and Experience required:
- Proven track record in an office administration role; experience in the insurance or financial services sector is desirable.
- Strong IT skills, including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems preferred but not expected (training on company system will be given).
- Strong verbal and written communication skills.
- Excellent interpersonal skills. Able to quickly build positive and effective relationships.
- Willing to ask questions and seek assistance when required.
- Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines.
- Excellent attention to detail and high levels of accuracy.
- Team player.
- Confident working independently under instruction.
- Able to develop an understanding of the processes within the organisation and support the wider team as required.
- Educated to A-Level or equivalent standard, with GCSE English Language grade 5/C or equivalent.
Contact Detail:
Marley Risk Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjusting Technician in Shrewsbury
✨Tip Number 1
Familiarise yourself with the insurance and financial services sector, as this role values relevant experience. Research common practices and terminologies used in loss adjusting to demonstrate your understanding during interviews.
✨Tip Number 2
Enhance your IT skills, particularly in MS Word, Excel, and Outlook. Consider taking online courses or tutorials to boost your proficiency, as strong IT skills are essential for managing administrative tasks effectively.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about complex topics. This will help you articulate your thoughts clearly and build confidence in handling calls and correspondence with various stakeholders.
✨Tip Number 4
Network with professionals in the insurance industry through platforms like LinkedIn. Connecting with current employees at Marley Risk Consultants can provide insights into the company culture and expectations, giving you an edge in your application.
We think you need these skills to ace Loss Adjusting Technician in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and any exposure to the insurance or financial services sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and attention to detail. Mention specific examples of how you've successfully managed administrative tasks in previous roles, and express your enthusiasm for the opportunity at Marley Risk Consultants.
Highlight IT Proficiency: Since strong IT skills are essential for this position, emphasise your proficiency in MS Word, Excel, Outlook, and Teams. If you have experience with Claims Management Portal Systems, be sure to mention it, even if training will be provided.
Showcase Team Collaboration: In your application, illustrate your ability to work as part of a team. Provide examples of how you've contributed to team discussions or supported colleagues in previous roles, as this is a key aspect of the Loss Adjusting Technician position.
How to prepare for a job interview at Marley Risk Consultants Limited
✨Showcase Your Administrative Skills
Since the role involves a variety of administrative tasks, be prepared to discuss your previous experience in office administration. Highlight specific examples where you successfully managed multiple tasks or improved efficiency in your past roles.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this position. Be ready to provide examples of how you've handled customer queries or collaborated with team members. Practice articulating your thoughts clearly and confidently during the interview.
✨Familiarise Yourself with the Insurance Sector
While direct experience in insurance isn't mandatory, having a basic understanding of the industry can set you apart. Research common terms and processes related to loss adjusting and be prepared to discuss how you can apply your skills in this context.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders. Share examples of how you've contributed to team projects or discussions in the past. Show that you're a team player who values collaboration and is willing to support others.
