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- Tasks: Evaluate insurance claims and manage a portfolio of Latent Defect Claims across the UK.
- Company: Join Marley Risk Consultants, a growing chartered Loss Adjusters firm with a collaborative culture.
- Benefits: Enjoy a generous pension, performance bonuses, flexible working, and private medical insurance.
- Why this job: Make a real difference in the insurance industry while developing your career in a supportive environment.
- Qualifications: Experience in construction claims or building surveying; strong communication and organisational skills are essential.
- Other info: Home-based role with opportunities for travel and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Loss Adjuster
Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Property Latent Defects Insurance market across the UK are proud to be the difference in latent defect insurance, providing comprehensive services to ensure the very best results for all stakeholders. Established in 2013, we have offices in Shrewsbury, London and Cheltenham and are going through a period of growth to meet the needs of our expanding client base.
We are seeking an experienced Loss Adjuster to evaluate insurance claims and manage investigate a portfolio of Latent Defect Claims on both a delegated and retained authority basis. The position would also suit an experienced Building Surveyor skilled in residential buildings claims / defect diagnosis / building pathology. You will be home-based and are expected to travel to sites throughout the UK.
Job Location:
Home-based anywhere in the UK. Can work from our offices if desired.
Job Type:
Full-time (Mon-Fri).
Key Activities:
Manage Undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims ,ensuring that all tasks are completed efficiently and effectively.
Attend site visits / on-site meetings to investigate causation and cover.
Review reports and gather information as required to fully investigate each claim.
Liaise with other industry professionals, such as Surveyors, Engineers, Solicitors and Insurers to discuss claims, agree investigation strategies, advising on liability and costs and making appropriate recommendations with regards to policy liability and claims handing strategy.
Manage your diary to ensure optimum use of time and resources, meeting all agreed deadlines.
Update Claims Management Portal System to ensure all claim loss adjusting records are accurate and complete, and all data securely stored following appropriate guidelines.
Periodically attend tram team meetings at Shrewsbury head office.
Perform other tasks as reasonably required by Senior Management.
Participate in any internal or external training as required, including high level CII/CILA qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment).
Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists.
Manage diary to ensure optimum use of time and resources, meeting all agreed deadlines.
Liaise with policyholders and experts to ensure accurate and timely settlement of claims.
Identify and assist in pursuing recoveries and liaise with legal advisors.
Adopt a proactive approach when managing own claim portfolio.
Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards.
On occasion, opportunities may arise to join other Loss Adjusters and/or Claims Handler on site visits across the UK.
Actively participate in team discussions to highlight issues and promote group learning.
Perform other tasks as reasonably required by Senior Management.
Skills and Experience required:
Experience in managing construction claims, including simple and complex claims. Ideally you will have experience of latent defects insurance for new builds, conversions and self builds. We will also consider candidates with a background in residential building surveying, building pathology, defect diagnosis, subsidence claims, general insurance buildings work or other related fields.
Experience of IT systems including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems., Specific training on company systems will be given as required.
Strong verbal and written communication skills.
Strong understanding of building regulations, construction law, and insurance law and their practical applications in the industry.
Able to quickly build positive and effective relationships with internal and external stakeholders.
Well organised with excellent time management skills.
Excellent attention to detail and high levels of accuracy.
Confident working independently under instruction.
ACII/ ACILA / MRICS / MCIOB / MCABE qualified, ideally with or working towards Advanced Diploma or higher, with the potential for further professional study as your career develops. Chartered qualifications desirable; however, candidates holding lower level grades with the above bodies will also be considered.
Bachelors degree (preferred), with GCSE English Language grade 5/C or equivalent.
Qualifications and/or experience in either Building Surveying, Approved Inspector or Building Control roles would be advantageous.
Valid UK driving licence and willingness to travel as required. This may involve occasional overnight stays, depending on site location.
Benefits:
Generous company pension.
Individual performance bonus.
Car allowance.
Reimbursement of work-related expenses.
Company mobile phone.
Cycle to work scheme.
Tech scheme.
Life insurance (following successful completion of probationary period).
Private medical insurance (following successful completion of probationary period).
Flexible working.
EV charging points (where available).
Employee assistance programme.
Free gym membership.
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Loss Adjuster employer: Marley Risk Consultants Limited
Contact Detail:
Marley Risk Consultants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster
✨Tip Number 1
Network like a pro! Reach out to industry professionals on LinkedIn or at local events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Marley Risk Consultants Ltd and understanding their approach to latent defect insurance. Tailor your answers to show how your experience aligns with their values and needs.
✨Tip Number 3
Practice your pitch! Be ready to explain your background in managing construction claims and how it relates to the Loss Adjuster role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Loss Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience with construction claims and any relevant qualifications. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Use clear language and check for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Marley Risk Consultants Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of latent defects insurance and construction claims. Familiarise yourself with the key terms and concepts mentioned in the job description, as well as any recent developments in the industry. This will show that you're not just interested in the role but also understand the nuances of the field.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in managing construction claims and liaising with various stakeholders. Be ready to discuss how you've handled complex claims or resolved disputes, as this will highlight your problem-solving skills and ability to work under pressure.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s approach to loss adjusting or their expectations for the role. This not only shows your genuine interest but also gives you a chance to assess if the company aligns with your career goals.
✨Be Organised and Professional
Since the role requires excellent time management and organisation skills, make sure to demonstrate these during your interview. Arrive on time, bring all necessary documents, and have a clear plan for what you want to convey. This will reflect your ability to manage your own claim portfolio effectively.
