HR Generalist in Cheltenham

Marley Risk Consultants Ltd are a chartered Loss Adjusters servicing the needs of the Property Latent Defects Insurance market across the UK. Established in 2013, we have offices in Shrewsbury, London and Bishops Cleeve and are going through a period of growth to meet the needs of our expanding client base.

As part of this growth, we are looking for a dedicated HR Generalist with a strong Employee Relations (ER) focus to join our team. This role is pivotal in fostering a supportive workplace culture, ensuring employee wellbeing, and proactively addressing HR matters.

Why Join Marley?

At Marley, our people come first; we strive to create a workplace where employees feel supported, valued, and motivated. This role is more than just HR; it’s an opportunity to shape a culture that prioritises wellbeing, fosters engagement, and empowers individuals to thrive. If you’re passionate about people, employee relations, and championing staff welfare, we’d love to hear from you!

Job Location: Based in Bishops Cleeve with regular travel to our other offices

Job Type: Full-time (Monday-Friday)

Key Responsibilities:

• Act as a key point of contact for employees, offering welfare support and guidance.
• Champion a positive workplace culture, ensuring staff wellbeing is central to business operations.
• Work proactively to identify potential ER concerns and intervene effectively, offering fair resolutions.
• Support employees through workplace challenges such as disputes, grievances, or performance concerns, ensuring fair and constructive outcomes.
• Facilitate engagement initiatives and wellbeing programs that enhance staff morale and retention.

HR Policy & Compliance:

• Producing monthly reports and effectively communicating pain points and barriers to the Head of People, Talent and Customer Experience at the earliest opportunity.
• Assist in developing and updating HR policies and procedures, ensuring best practices are embedded.
• Maintaining files and records to comply with audit processes.
• Ensure compliance with employment law, industry standards, and internal policies relating to equality, diversity, and inclusion.
• Maintain accurate documentation of employee concerns, investigations, and resolutions in line with legal and ethical guidelines.

Skills & Experience Required:

• Strong background in Employee Relations & HR generalist work, with a proven ability to manage staff welfare and wellbeing initiatives.
• Sound knowledge of HR law, best practices, and compliance regulations.
• Excellent interpersonal skills, with a natural ability to build trust and maintain positive relationships.
• Experienced in taking meeting minutes.
• Strong IT skills, including proficiency in MS Word, Excel, Outlook, and Teams.
• Highly organised, with strong time management and ability to balance multiple priorities.
• Exceptional attention to detail and accuracy in documentation and reporting.
• Able to work autonomously whilst reporting into the Head of People, Talent and Customer Experience and wider leadership team.
• Strong prioritisation and diary management skills are essential.
• Educated to A-Level standard or equivalent, with GCSE English Language grade 5/C or equivalent.
• CIPD Level 3 (required); additional professional HR certification/membership preferred.

Benefits:

• Enhanced company pension.
• Cycle to work scheme.
• Life Insurance (following successful completion of probationary period).
• Private Medical Insurance (following successful completion of probationary period).
• Employee Assistance Programme.
• Free gym membership (PureGym).