At a Glance
- Tasks: Handle claims and support clients through the process with a friendly approach.
- Company: Join Marley Risk Consultants, a dynamic leader in UK Structural Warranty Insurance.
- Benefits: Enjoy a full-time role with flexible hours and a supportive team environment.
- Other info: This is a great opportunity for growth in a friendly and collaborative workplace.
- Why this job: Be part of an innovative company making a real impact in the insurance sector.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 30000 - 42000 £ per year.
About Marley Risk Consultants: We're a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. We're at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home.
- On-site
- Yearly salary: £26,000 - £30,000
Job Description
About Marley Risk Consultants
We're a friendly, dynamic and growing business looking for a new colleague to join our claims handling team. We're at the forefront of innovation in the UK Structural Warranty Insurance sector, where we provide claims management and loss adjusting services to insurer clients and our customers who may be experiencing a defect with their home.
About Your New Role
Working in our Cheltenham office, with the role title of 'Claims Specialist', you will handle structural warranty claims from beginning to end. Your customers will primarily be private homeowners, making a claim against the warranty on their new home. You may also deal with managing agents acting behalf of a group of owners in the same building, such as a block of flats.
These claims tend not to have the same sense of urgency as general perils claims such fire or flood, but they can be complex, are always interesting, and require a basic level of buildings knowledge - but don't worry, if you don't already have that, we'll help you 'build' it! And, as ever, excellence in customer service is paramount.
Your team-mates and line manager are here to support you as you get up to speed in your new role with us.
Your Skills And Experience
- A background in property/construction insurance is desirable but not essential as training will be given.
- Strong verbal, telephony and written communication skills.
- Excellent customer service skills.
- Confident working independently but also team spirited and able to quickly develop positive, professional relationships.
- Excellent organisational and time management skills.
- Experience of IT systems including MS Word, Excel, Outlook and MS Teams.
- Able to adapt to new challenges and change in a growing business.
- Keen to keep learning and develop your career.
- Bachelor's degree (preferred but not essential).
Benefits
- Generous company pension.
- Life Insurance (following successful completion of probationary period).
- Private Medical Insurance (following successful completion of probationary period).
- Gym membership.
- Employee Assistance Programme.
- Flexible working.
- Options in training to complete Cert CII
Claims Specialist employer: Marley Risk Consultants Limited
At Marley Risk Consultants Ltd, we pride ourselves on fostering a dynamic and supportive work environment in Cheltenham, where our employees are empowered to make a real impact in the Property Latent Defects Insurance market. We offer competitive benefits, a strong focus on professional development, and a culture that values collaboration and continuous improvement, making it an ideal place for ambitious individuals looking to grow their careers while contributing to meaningful customer service initiatives.
Contact Details:
Marley Risk Consultants Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Specialist
✨Tip Number 1
Research Marley Risk Consultants thoroughly. Understand their values, mission, and the specific services they offer in the structural warranty insurance sector. This knowledge will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network with current or former employees of Marley Risk Consultants on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and the claims handling team, which can be invaluable during your application process.
✨Tip Number 3
Prepare for common interview questions specific to claims handling roles. Think about scenarios where you've successfully managed claims or resolved disputes, as these examples will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Stay updated on industry trends and changes in the insurance sector. Being knowledgeable about recent developments can set you apart from other candidates and show that you're proactive and engaged in your field.
We think you need these skills to ace Claims Specialist
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the specific responsibilities and skills required for the Claims Specialist position. Tailor your application to highlight relevant experience in claims handling and insurance.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your experience in claims management or related fields. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the company. Mention why you want to work at Marley Risk Consultants and how your skills align with their innovative approach in the UK Structural Warranty Insurance sector.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling industry.
How to prepare for a job interview at Marley Risk Consultants Limited
✨Know Your Claims Basics
Brush up on your knowledge of claims handling processes and terminology. Being able to discuss the fundamentals confidently will show that you understand the role and are prepared for the responsibilities it entails.
✨Research Marley Risk Consultants
Take some time to learn about Marley Risk Consultants, their values, and their position in the UK Structural Warranty Insurance sector. This will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific claims scenarios. Think through potential challenges and your approach to resolving them. This will showcase your problem-solving skills and ability to think on your feet.
✨Show Your Team Spirit
Since Marley is looking for a friendly and dynamic colleague, be sure to highlight your teamwork skills. Share examples of how you've successfully collaborated with others in previous roles, as this will align with their company culture.
