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For Companies At a Glance
- Tasks: Lead internal operations and strategic partnerships to support the CEO and drive company growth.
- Company: Marley Health is revolutionising pet care with innovative technology and data-driven diagnostics.
- Benefits: Enjoy a competitive salary, hybrid work, 25 days holiday, and a supportive tech environment.
- Why this job: Join a mission-driven team making a real impact in pet health and enjoy a dynamic work culture.
- Qualifications: 4+ years in startups or healthcare tech; strong project management and communication skills required.
- Other info: This role offers a unique opportunity to shape the future of pet health in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
Location: London (Hybrid – 3 days/week in-office)
Reports to: CEO
Start Date: As soon as possible
Employment Type: Full-time, Permanent
About Marley Health: Marley Health is redefining proactive pet care through clinically validated biomarkers, wearable technology, and data-powered diagnostics. Spun out of the University of Oxford and the Royal Veterinary College, we’re building a connected ecosystem for pet health that empowers veterinarians, insurers, and pet parents alike.
The Role – Purpose: We’re hiring a Chief of Staff to serve as a strategic and operational partner to the CEO. This role is ideal for someone who thrives in fast-paced, high-ambiguity environments and wants to help scale an early-stage company with real impact.
You’ll lead key internal operations and administrative initiatives—freeing up the CEO and leadership team to focus on product, fundraising, and growth. At the same time, you’ll take an active role in shaping and executing our partnership strategy in close collaboration with the CEO, CMO, and Board Chairman.
This is a London-based hybrid role (3 days per week in our office), with occasional travel to Oxford, RVC, and strategic partners.
What you’ll do – Key Responsibilities:
- Operational & Administrative Ownership: Own internal business operations: benefits setup and management, IT and facilities coordination, vendor onboarding, and office logistics. Develop and streamline core processes across functions to help us scale. Support with internal tools, systems, and knowledge management and ensure accountability. Manage company cadences including leadership meetings, offsites, and facilitate clear internal communications. Prepare board materials, track action items, and coordinate key follow-ups.
- Strategic Partnerships & Cross-Functional Projects: Lead the execution of Marley Health’s partnership strategy in collaboration with the CEO, CMO, and Board Chairman. Identify, engage, and manage relationships with strategic partners across the veterinary, insurance, and research sectors. Coordinate partner onboarding and ensure smooth cross-functional delivery of partnership goals. Conduct market analysis, diligence, and prepare strategic briefing materials for key decisions. Champion and help shape a high-performing, mission-driven, collaborative, and inclusive culture.
What We’re Looking For
Qualifications and experience
- Must haves: 4+ years of experience in high-growth startups, healthcare tech, strategy & operations, or a Chief of Staff role. Degree / advanced degree. If coming from a strategy consulting background, you must also have demonstrated hands-on operational experience. Highly structured thinker with exceptional project management skills—able to switch between strategy and execution with ease. Strong communicator with experience preparing investor- or board-level presentations. Confident working independently, managing ambiguity, and making fast, well-informed decisions. A natural collaborator. Deep alignment with Marley Health’s mission and willingness to roll up your sleeves to make it happen.
- Nice to haves: Experience working in or with the veterinary, pet insurance, or broader health tech ecosystem. Exposure to partnerships, business development, or commercial operations. Strong local network in the London startup or healthtech scene. Extensive project management and/or productivity tools. MBA.
What you’ll bring: A self-starter who is self-motivated, proactive, highly organised, and thrives in an early-stage fast paced environment. Strategic thinking, operational excellence and strong adaptable communication. Deep alignment with Marley Health’s mission. Willingness to roll up your sleeves and make it happen.
Why Join Us: Lead as a strategic and operational partner with a company that sets a new clinical standard in pet health. Work alongside a mission-driven, no-ego team focused on execution and excellence. Make meaningful contributions every day – your work will directly shape our company. Join a fast-moving company backed by top tier investors and world class scientific expertise. Competitive salary + office space in London + hybrid + 25 days holiday + company laptop & supporting tech.
Chief of Staff employer: Marley Health
Contact Detail:
Marley Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Network within the London startup and health tech scene. Attend relevant events, meetups, or conferences where you can connect with professionals in the industry. This will not only help you understand the landscape but also potentially get referrals or insights about the Chief of Staff role at Marley Health.
✨Tip Number 2
Familiarise yourself with Marley Health's mission and values. Understanding their approach to pet care and how they leverage technology will allow you to speak passionately about their goals during any discussions or interviews, showcasing your alignment with their vision.
✨Tip Number 3
Prepare to discuss your experience in high-growth startups and operational roles. Be ready to share specific examples of how you've successfully managed projects or partnerships, as this will demonstrate your capability to thrive in a fast-paced environment like Marley Health.
✨Tip Number 4
Research the veterinary and pet insurance sectors. Having a solid understanding of these industries will enable you to engage in meaningful conversations about potential partnerships and strategic initiatives, making you a more attractive candidate for the Chief of Staff position.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-growth startups, healthcare tech, or operations. Emphasise your project management skills and any experience that aligns with the responsibilities of a Chief of Staff.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Marley Health's mission and how your background makes you a perfect fit for the role. Mention specific examples of how you've successfully managed ambiguity and led strategic initiatives in previous roles.
Showcase Communication Skills: Since strong communication is key for this role, consider including examples of presentations you've prepared for investors or board members. Highlight your ability to convey complex information clearly and effectively.
Demonstrate Cultural Fit: Convey your alignment with Marley Health’s mission and values in your application. Share experiences that showcase your collaborative nature and willingness to contribute to a high-performing, inclusive culture.
How to prepare for a job interview at Marley Health
✨Understand the Company Mission
Before your interview, make sure you thoroughly understand Marley Health's mission and values. This will help you align your answers with their goals and demonstrate your genuine interest in contributing to their vision of proactive pet care.
✨Showcase Your Strategic Thinking
As a Chief of Staff, you'll need to exhibit strong strategic thinking skills. Prepare examples from your past experiences where you've successfully developed and executed strategies, particularly in high-growth or ambiguous environments.
✨Prepare for Operational Questions
Expect questions related to operational management and process improvement. Be ready to discuss how you've streamlined operations in previous roles and how you would approach similar challenges at Marley Health.
✨Demonstrate Collaboration Skills
Collaboration is key in this role. Prepare to share examples of how you've worked effectively with cross-functional teams, managed partnerships, and facilitated communication among stakeholders to achieve common goals.
