At a Glance
- Tasks: Manage and optimise SharePoint Online, enhancing user experience and driving digital transformation.
- Company: Join a forward-thinking tech team in Bolton with a focus on innovation.
- Benefits: Enjoy competitive salary, private healthcare, and generous leave policies.
- Other info: Flexible working hours and excellent career development opportunities await you.
- Why this job: Be the go-to expert for M365 technologies and make a real impact.
- Qualifications: Experience with SharePoint Online and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 £ per year.
The M365 Engineer & SharePoint administrator will be the organisation's subject-matter expert for Microsoft SharePoint and wider M365 technologies. You will support, build and maintain enterprise-grade SharePoint, workflows, automations and data that drive efficiency, improve user experience and support the Group's digital strategy. You will collaborate with stakeholders across the business to ensure the company maximises the investment in the platform and it is operated in line with best-practice governance, and champion modern digital ways of working. This role requires strong hands-on administration capability, excellent problem-solving skills, and the ability to lead the evolution of our M365 SharePoint environment. In addition, the role also supports the core group IT team as they deliver high quality support to colleagues.
Key Responsibilities
- Maintain and support the Group M365 SharePoint platform, including document collaboration pages.
- Support the user community to gain maximum value from the platform and associated M365 toolset.
- Maintain oversight and governance of security access controls with SharePoint and in particular the implementation of shared data repositories, enforcing DLP policies, security best practices and compliance controls.
- Act as the senior point of escalation for complex SharePoint Online technical queries.
- Own the design, configuration and optimisation of SharePoint Online sites, libraries, content types and permission structures.
- Create and maintain high-quality documentation including solution designs, governance frameworks, user guides and release notes.
- Work closely with stakeholders to analyse business processes and produce detailed functional/technical specifications.
- Deliver M365 collaboration and automation improvements, including MS Teams integrations, document automation and digital workflow redesign.
- Provide targeted training, coaching and guidance to end users and citizen developers to promote safe adoption of low-code tools within personal and team SharePoint sites.
- Provide regular governance and review of the site structures and estate, and implement housekeeping in line with data retention policy and good practice.
- Contribute to the Group's digital transformation roadmap by proposing enhancements, new capabilities and process automation opportunities.
- Ensure that all solutions meet security, compliance and quality standards, with appropriate testing, validation and release control.
- Collaborate with third-party technical partners when required for complex integration or platform issues.
- Support the wider Technology team with specialist expertise during cross-functional projects and M365 service improvements.
- Work autonomously, managing your project workload, priorities and timelines effectively to meet delivery expectations.
- Carry out other duties as reasonable requested by Technology Management, aligned with the specialist nature of the role.
Secondary Responsibilities
- Appropriate escalation of support issues.
- Achieve Technology service SLA's for remote and onsite issues, where applicable.
- Support the delivery of the preventative maintenance plan.
- Delivery of projects, within agreed timescales and budgets.
- Assist with troubleshooting and resolving end user and infrastructure issues.
- Ensure that Technology procedures and processes are followed and maintained.
- Collaborate with the rest of the Technology team.
Knowledge, Skills & Qualifications
Essential Skills
- Strong hands-on experience support, designing and building solutions with SharePoint Online & MS365 apps.
- Strong understanding of IT Support best practice, ticket and workflow management.
- Experience integrating M365 services with SharePoint.
- Demonstratable experience transitioning business problems into technical solutions.
- Excellent documentation, communication and stakeholder engagement skills.
- Experience working in an agile or fast-paced delivery environment.
- Ability to work autonomously and manage multiple projects simultaneously.
Beneficial Skills
- Experience developing customer solutions within MS365.
- Knowledge of Microsoft Azure AD.
- Experience in financial services or regulated environments.
- Familiarity with ITIL frameworks.
- Experience supporting or mentoring junior developers or citizen developers.
Essential Qualifications
- Technology related degree or equivalent professional experience.
Beneficial Qualifications
- Microsoft Qualifications including SharePoint
- Microsoft 365 Certified Fundamentals or equivalent
- ITIL Foundation
Essential Experience
- Administering and optimising SharePoint Online sites, structures and permissions.
- Integrating SharePoint with Microsoft 365 services and connectors.
- Supporting SharePoint hosted basic document libraries.
- Producing clear technical documentation and user guidance.
- Working independently across multiple projects in a fast-paced environment.
Beneficial Experience
- Experience of migration file shared to SharePoint libraries.
- Creating custom components and page designs.
- Experience in working in a regulated or governed environment.
- Using DevOps or version-controlled deployment methods.
- Supporting or mentoring citizen developers.
Essential Personal Qualities
- Strong problem-solver with a passion for automation and digital transformation.
- Self-driven, proactive and capable of working independently.
- Excellent planning and prioritisation skills.
- Strong collaborator with the ability to influence and educate stakeholders.
- Flexible, innovative mindset with a continuous improvement approach.
Other Entitlements
- Competitive salary with annual salary reviews
- 9% non-contributory pension
- Annual discretionary bonus scheme
- Long Term Incentive Plan (LTIP)
- Private Healthcare Scheme with Dental and Optical Care
- Death in Service at 5x Annual Salary
- 35 Hour working week
- Training for IOC and other relevant qualifications
- Study Leave
- Cycle2Work Scheme
- Eye Test Reimbursement
- Your Birthday off
- 13 weeks full paid maternity leave
- 2 weeks full paid paternity leave
Technology Systems Administrator in Bolton employer: Marlborough
As a Technology Systems Administrator at our Bolton location, you will join a forward-thinking team that values innovation and collaboration. We offer a competitive salary, generous holiday entitlement, and a supportive work culture that prioritises employee growth through training and development opportunities. With a focus on digital transformation and a commitment to work-life balance, we ensure our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Systems Administrator in Bolton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Marlborough values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Marlborough might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Marlborough!
✨Direct Apply to Marlborough
Let's not forget to apply directly through the Marlborough website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technology Systems Administrator in Bolton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Marlborough.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Marlborough. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Marlborough
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
