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- Tasks: Lead a dynamic team to deliver high-quality civil engineering projects safely and efficiently.
- Company: Join Marlborough Highways, a forward-thinking civil engineering company with 30 years of experience.
- Benefits: Enjoy 33 days annual leave, private healthcare, and training opportunities.
- Why this job: Make a real impact in a role that values safety, quality, and teamwork.
- Qualifications: Experience in leadership within construction and strong operational knowledge required.
- Other info: Be part of a diverse and inclusive workplace that celebrates differences.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager will be responsible for the successful delivery of Marlborough Highways new contract working in partnership with the Royal Borough of Windsor and Maidenhead. This is a new contract commencing on 01/04/2026 with an initial term of 7 years and potential extensions of a further 7 years. The successful candidate will lead a multi-disciplinary team of supervisors, operatives, and administrators, ensuring services are delivered safely, efficiently, and in line with contractual, regulatory, and quality requirements.
Responsibilities
- Embed the Safe Delivery Vision that ensures our people consider safety, time, quality and budget collectively and equally rather than focusing on individual elements.
- Safety: Every decision prioritises personal and public safety.
- Time: Allocate sufficient time to recognise hazards and avoid rushed work.
- Quality: Deliver defect-free work and maintain customer satisfaction.
- Budget: Operate efficiently, minimise waste, and achieve financial performance targets.
- Build strong and collaborative relationships, enhancing the reputation of Marlborough Highways.
- Understand the key delivery model of the contract, ensuring all requirements are met or exceeded.
- Support structured training plans and career progression initiatives for the contract team.
- Attend monthly internal and external contract meetings and deliver progress updates.
- Understand and manage and monitor compliance with company procedures and policies.
- Be able to manage both directly employed resource and supply chain resource appropriately.
- Financially responsible for forecasting, monthly cost value reconciliation reports and cash forecast and collection of the contract.
Experience, Skills and Qualifications
- Significant experience in a leadership role within the construction or civil engineering sector.
- Proven responsibility for successful large scale contracts.
- Strong operational knowledge of term maintenance contracts.
- A strong understanding of term maintenance contracts, combined with sound financial and commercial judgement.
- Excellent communication, negotiation, and influencing skills.
- Strong leadership capability with experience managing multi-disciplinary teams.
- Organised, decisive, and solutions-focused approach.
- SMSTS Temporary Works Coordinator.
- Full UK driving licence.
Benefits and Our Values
- Access to 24/7 GP Service
- Car Allowance
- 33 days annual leave allowance including bank holidays
- AXA Healthcare
- Accident and Life Cover
- Annual and Month Employee Awards
- Training and Development Opportunities
- Death in Service Cover
- Private Pension
- Free on site Parking
- Two Paid Volunteer days per year
Our Values
- We know people matter: We respect, care and invest in our people, the communities in which we work and our common future. We are open, honest and above all fair.
- We take pride in everything we do: We speak positively, deliver quality, act safely. Always.
- We have spirit: We promote a positive atmosphere and energy, through inclusivity, brilliant team working and friendships. Driving success so we all win.
- We are bold: We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
About Marlborough Highways
Marlborough is a dynamic, independent civil engineering company with 30 years experience in every aspect of traditional and contemporary civil engineering work. We have a pool of over 480 multi-skilled, longstanding staff, and our own dedicated in-house Project Managers. Members of our leadership team get involved from day one and are always on-hand to provide exceptional customer care. We are a multi-discipline contractor, specialising in full-service highway and public space maintenance, improvement and construction; delivering services to London Boroughs, Local Authorities and the supply chain.
Operations Manager in London employer: Marlborough Highways
Contact Detail:
Marlborough Highways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and civil engineering sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Marlborough Highways and their projects. Understand their values and how they align with your own. This will help you showcase how you can contribute to their mission of safe, quality delivery while building strong relationships.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and delivered large-scale contracts. Highlight your operational knowledge and how you’ve ensured compliance with safety and quality standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Marlborough Highways team. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your leadership experience in construction or civil engineering, and showcase any large-scale contract successes you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Marlborough Highways. Mention our values and how you embody them, especially around safety, quality, and teamwork. We love a good story!
Showcase Your Communication Skills: As an Operations Manager, strong communication is key. In your application, demonstrate your ability to communicate effectively. Whether it's through your writing style or examples of past negotiations, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Marlborough Highways
✨Know the Contract Inside Out
Before your interview, make sure you thoroughly understand the specifics of the contract you'll be managing. Familiarise yourself with the key delivery model and any relevant regulations. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Emphasise Safety and Quality
Given the importance of safety and quality in this role, be ready to discuss how you've prioritised these elements in past projects. Share specific examples where your decisions led to improved safety outcomes or enhanced quality, demonstrating your commitment to the company's values.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading multi-disciplinary teams. Highlight your approach to building strong relationships and fostering collaboration among team members. Use anecdotes that illustrate your ability to motivate and guide a diverse group towards common goals.
✨Be Financially Savvy
Since you'll be responsible for financial forecasting and budget management, brush up on your financial acumen. Be ready to discuss how you've successfully managed budgets in previous roles, including any strategies you've used to minimise waste and achieve financial targets.
