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- Tasks: Lead a dynamic team to deliver essential services across London contracts.
- Company: Join Marlborough Highways, a forward-thinking company that values inclusivity and teamwork.
- Benefits: Enjoy 33 days of leave, healthcare, and training opportunities.
- Other info: Be part of a diverse team committed to continuous improvement and community respect.
- Why this job: Make a real impact while ensuring safety and quality in operations.
- Qualifications: Experience in construction management with strong financial skills required.
The predicted salary is between 60000 - 75000 £ per year.
The Operations Manager is a key leadership position that will be responsible for the successful delivery of multiple London based Contracts. The role requires the management and leadership of a multi-disciplinary team to include project managers, supervisors, operatives and administrators delivering the following services:
- Reactive maintenance
- Winter maintenance
- Gully cleansing
- Emergency response
- Planned maintenance
- Capital schemes
- Structures maintenance and improvement
The role requires excellent operational knowledge of Term Maintenance Contracts with strong financial and commercial acumen. The post holder will ensure a culture of continuous improvement and collaboration, ensuring the business meets and exceeds contractual, regulatory, and quality standards, while delivering tangible improvements in efficiency, and client satisfaction.
Key Responsibilities
- Embed our Safe Delivery Vision that ensures our people consider safety, time, quality and budget collectively and equally rather than focusing on individual elements.
- Safety: Every decision prioritises personal and public safety.
- Time: Allocate sufficient time to recognise hazards and avoid rushed work.
- Quality: Deliver defect-free work and maintain customer satisfaction.
- Budget: Operate efficiently, minimise waste, and achieve financial performance targets.
- Build strong and collaborative relationships, enhancing the reputation of Marlborough Highways.
- Understand the key delivery model of the contract, ensuring all requirements are met or exceeded.
- Support structured training plans and career progression initiatives for the contract team.
- Attend monthly internal and external contract meetings and deliver progress updates.
- Understand and manage and monitor compliance with company procedures and policies.
- Be able to manage both directly employed resource and supply chain resource appropriately.
- Financially responsible for forecasting, monthly cost value reconciliation reports and cash forecast and collection of the contract.
Skills, Knowledge and Expertise
- Significant experience in a construction/civil engineering management role with budget responsibility of GBP 30M/year across multiple Contracts.
- Excellent operational knowledge of Term Maintenance Contracts and strong financial and commercial acumen.
- Excellent communication, negotiation, and influencing skills.
- SMSTS.
- Temporary works coordinator.
- Full driving licence.
Benefits
- Access to 24/7 GP Service
- Car Allowance
- 33 days annual leave allowance including bank holidays
- AXA Healthcare
- Accident and Life Cover
- Annual and Monthly Employee Awards
- Training and Development Opportunities
- Death in Service Cover
- Private Pension
- Free on site Parking
- Two Paid Volunteer days per year
Our Values
We respect, care and invest in our people, the communities in which we work and our common future. We are open, honest and above all fair. We speak positively, deliver quality, act safely. Always. We promote a positive atmosphere and energy, through inclusivity, brilliant team working and friendships. Driving success so we all win. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference and is committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
Operations Manager in Essex employer: Marlborough Highways
Contact Detail:
Marlborough Highways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for the Operations Manager role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your experience and how it relates to the job description. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Operations Manager in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing multi-disciplinary teams and your knowledge of Term Maintenance Contracts. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've delivered results in previous roles, especially in safety, quality, and budget management.
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, emphasise your ability to build strong relationships and foster collaboration within your team. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Marlborough Highways
✨Know Your Contracts
Make sure you have a solid understanding of Term Maintenance Contracts. Brush up on the specifics of how they operate, as well as any recent changes in regulations or standards. This will show that you're not just familiar with the role but also genuinely interested in the company's operations.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve managed multi-disciplinary teams and how you fostered collaboration. Highlight your ability to build strong relationships and create a positive team atmosphere, which is crucial for this role.
✨Financial Acumen is Key
Since the role involves significant budget responsibility, be ready to discuss your experience with financial forecasting and cost management. Bring specific examples of how you've achieved financial targets in previous roles, and be prepared to talk about how you can apply that knowledge here.
✨Safety First Mindset
Given the emphasis on safety in the job description, think about how you prioritise safety in your work. Prepare to discuss your approach to ensuring safety standards are met and how you’ve embedded a culture of safety within your teams. This will resonate well with the company’s values.