At a Glance
- Tasks: Analyse performance data and create insightful reports for clients and internal teams.
- Company: Join Marlborough, a company that values people and promotes inclusivity.
- Benefits: Enjoy free lunches, gym access, and 24/7 GP services.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by turning complex data into meaningful insights.
- Qualifications: Strong analytical skills and advanced Excel knowledge required.
The predicted salary is between 30000 - 40000 € per year.
Here at Marlborough we are looking for a detail-oriented and collaborative Performance Analyst to join our Performance team. In this role, you will play a key part in ensuring both client-facing and internal reporting is delivered accurately and on time. Working across multiple contracts and closely with internal teams, clients, and external stakeholders, you will be responsible for producing high-quality reports that provide clear insight into operational performance. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys turning complex performance data into meaningful reporting that supports business success.
Key Responsibilities
- Client Monthly Performance Reporting (externally focused)
- Produce client facing monthly performance reports, showing how we have performed against the KPIs outlined in the contract. This involves downloading data from the client’s asset management system, analysing it, and folding in further evidence from operational supervisors and various operational supporting teams.
- Ensure reports accurately evidence contractual compliance and KPI performance.
- Deliver the weekly engagement cycle with operational delivery teams to understand performance trends and mitigations ahead of monthly reporting. This can extend to providing weekly look ahead reports to help supervisors programme their works.
- Attend client meetings on a monthly, quarterly and annual basis maintaining.
- Contract Performance Reviews (CPR) (internally focused)
- Produce Contract Performance Review (CPR) reports which the directors use to assess the performance of contracts and the operations managers who lead them.
- Pull together CPR reports end‑to‑end, including:
- Collating performance data from multiple source teams and systems.
- Personally preparing and inputting selected datasets where required.
- Ensuring outputs are formatted, quality‑checked, and suitable for senior internal review.
- Ensure CPR reports clearly support Board‑level decision‑making through insight, clarity, and consistency.
- Stakeholder Engagement
- Foster strong working relationships with operational teams especially operational supervisor senior management, and clients.
- Translate complex performance data into clear messages suitable for different audiences.
- Support operational and senior leaders by providing timely insight into performance risks and trends.
Skills, Knowledge and Expertise
Essential
- Able to analyse bulk data sets through the application of logic and analysis measures.
- Advanced IT skills, particularly rule-based analysis systems such as Microsoft Excel.
- Demonstrable ability to manage multiple concurrent deadlines and competing priorities.
- Able to form good working relationships with a wide range of operational supervisors from across the company.
- Comfortable working hands‑on with data at the same time as developing relationships with key stakeholders.
- Highly organised, detail‑focused, and committed to producing high‑quality outputs.
Desirable
- Performance management experience, ideally within highways term maintenance or a similar operational environment.
- Conceptual understanding of XLOOKUP, IF, pivot tables and charts in Excel.
- Understanding of KPI‑based contractual performance and evidence requirements.
- Experience working with asset management or performance reporting systems such as Symology and Confirm would be beneficial.
- Familiarity with MoSCoW prioritisation or similar workload management frameworks.
Benefits and Our Values
Our Benefits
- Access to 24/7 GP Service
- Accident and Life Cover
- Annual and Month Employee Awards
- Training and Development Opportunities
- Death in Service Cover
- Private Pension
- Free on site Parking
- Free lunch made by our on site chef
- Free use of our on site gym
- Two Paid Volunteer days per year
Our Values
- We know people matter - We respect, care, and invest in our people, the communities in which we work and our common future.
- We are open. We are honest. We are fair.
- Pride - We take pride in everything we do. We speak positively. Deliver quality. Act safely. Always.
- Spirit - We have spirit. We promote a positive atmosphere and energy. We are inclusive. We have brilliant team working and friendships. Driving success so we all win.
- Bold - We are bold. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
Performance Analyst in Chelmsford employer: Marlborough Highways
Marlborough is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture where collaboration and respect are at the forefront. With benefits such as 24/7 GP services, free on-site gym access, and opportunities for training and development, employees can thrive both personally and professionally. Located in a supportive environment, Marlborough fosters strong relationships among teams and clients, ensuring that every Performance Analyst can contribute meaningfully to the company's success while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Analyst in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Marlborough on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those interviews! Research common questions for Performance Analysts and practice your answers. We want to show off our analytical skills and how we can turn complex data into clear insights.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show that we’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re keen on joining the team at Marlborough!
We think you need these skills to ace Performance Analyst in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with data analysis and performance reporting. We want to see how your skills align with the role of a Performance Analyst, so don’t hold back on showcasing your relevant achievements!
Showcase Your Technical Skills:Since advanced IT skills are essential for this role, be sure to mention your proficiency in tools like Microsoft Excel. If you’ve used XLOOKUP, pivot tables, or any other relevant software, let us know! We love seeing candidates who can handle complex data.
Highlight Your Collaborative Spirit:This role involves working closely with various teams and stakeholders, so it’s important to demonstrate your ability to build strong relationships. Share examples of how you’ve successfully collaborated in the past, especially in fast-paced environments.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Marlborough!
How to prepare for a job interview at Marlborough Highways
✨Know Your Data
As a Performance Analyst, you'll be working with complex data sets. Make sure you brush up on your analytical skills and get comfortable with tools like Excel, especially functions like XLOOKUP and pivot tables. Being able to discuss how you've used these tools in past roles will show you're ready for the job.
✨Understand the KPIs
Familiarise yourself with the key performance indicators relevant to the role. Be prepared to discuss how you would approach reporting against these KPIs and what steps you would take to ensure accuracy and compliance. This shows that you understand the business's needs and can contribute effectively.
✨Build Relationships
Since stakeholder engagement is crucial, think about how you can demonstrate your ability to foster strong working relationships. Prepare examples of how you've successfully collaborated with teams or clients in the past, and be ready to discuss your approach to communication and teamwork.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as tight deadlines or conflicting priorities. Think through scenarios where you've had to manage multiple tasks and how you prioritised them. This will help you showcase your organisational skills and ability to thrive in a fast-paced environment.
