At a Glance
- Tasks: Create insightful performance reports for clients and internal teams to drive business success.
- Company: Join a dynamic team at Marlborough Highways, committed to inclusivity and respect.
- Benefits: Enjoy free lunches, gym access, and 24/7 GP services alongside competitive pay.
- Other info: Great career growth opportunities in a supportive and vibrant work environment.
- Why this job: Turn complex data into impactful insights while building strong relationships with stakeholders.
- Qualifications: Strong analytical skills and advanced Excel knowledge are essential.
The predicted salary is between 30000 - 32000 £ per year.
In this role, you will play a key part in ensuring both client-facing and internal reporting is delivered accurately and on time. Working across multiple contracts and closely with internal teams, clients, and external stakeholders, you will produce high-quality reports that provide clear insight into operational performance. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys turning complex performance data into meaningful reporting that supports business success.
Key Responsibilities
- Client Monthly Performance Reporting (externally focused)
- Produce client-facing monthly performance reports, showing how we have performed against the KPIs outlined in the contract. This involves downloading data from the client’s asset management system, analysing it, and folding in further evidence from operational supervisors and various operational supporting teams.
- Ensure reports accurately evidence contractual compliance and KPI performance.
- Deliver the weekly engagement cycle with operational delivery teams to understand performance trends and mitigations ahead of monthly reporting. This can extend to providing weekly look-ahead reports to help supervisors programme their works.
- Attend client meetings on a monthly, quarterly and annual basis.
- Contract Performance Reviews (CPR) (internally focused)
- Produce Contract Performance Review (CPR) reports which the directors use to assess the performance of contracts and the operations managers who lead them.
- Pull together CPR reports end-to-end, including: Collating performance data from multiple source teams and systems. Personally preparing and inputting selected datasets where required. Ensuring outputs are formatted, quality-checked, and suitable for senior internal review.
- Ensure CPR reports clearly support Board-level decision-making through insight, clarity, and consistency.
- Stakeholder Engagement
- Foster strong working relationships with operational teams especially operational supervisor senior management, and clients.
- Translate complex performance data into clear messages suitable for different audiences.
- Support operational and senior leaders by providing timely insight into performance risks and trends.
Skills, Knowledge and Expertise
Essential
- Able to analyse bulk data sets through the application of logic and analysis measures.
- Advanced IT skills, particularly rule-based analysis systems such as Microsoft Excel.
- Demonstrable ability to manage multiple concurrent deadlines and competing priorities.
- Able to form good working relationships with a wide range of operational supervisors from across the company.
- Comfortable working hands-on with data at the same time as developing relationships with key stakeholders.
- Highly organised, detail-focused, and committed to producing high-quality outputs.
Desirable
- Performance management experience, ideally within highways term maintenance or a similar operational environment.
- Conceptual understanding of XLOOKUP, IF, pivot tables and charts in Excel.
- Understanding of KPI-based contractual performance and evidence requirements.
- Experience working with asset management or performance reporting systems such as Symology and Confirm would be beneficial.
- Familiarity with MoSCoW prioritisation or similar workload management frameworks.
Benefits and Our Values
Our Benefits
- Access to 24/7 GP Service
- Accident and Life Cover
- Annual and Month Employee Awards
- Training and Development Opportunities
- Death in Service Cover
- Private Pension
- Free on site Parking
- Free lunch made by our on site chef
- Free use of our on site gym
- Two Paid Volunteer days per year
Our Values
- We know people matter - We respect, care, and invest in our people, the communities in which we work and our common future. We are open. We are honest. We are fair.
- Pride - We take pride in everything we do. We speak positively. Deliver quality. Act safely. Always.
- Spirit - We have spirit. We promote a positive atmosphere and energy. We are inclusive. We have brilliant team working and friendships. Driving success so we all win.
- Bold - We are bold. We are confident, optimistic and trust in our ability. We look forward and are excited about our progressive future.
Marlborough Highways is an equal opportunities employer that celebrates difference. We are committed to creating a diverse and inclusive workplace that represents a variety of backgrounds, perspectives and skills. We promote a culture of respect and fairness for all employees and are committed to providing equal access to employment opportunities for everyone. If you feel you could benefit from any adjustments or accommodations during the recruitment process, please let us know and we will be happy to support you.
Performance Reporting Analyst in Chelmsford employer: Marlborough Highways Ltd
Marlborough Highways is an exceptional employer located in Chelmsford, offering a vibrant work culture that prioritises employee well-being and development. With benefits such as 24/7 GP access, free onsite meals, and a commitment to training and growth, we foster an inclusive environment where every team member can thrive. Join us to be part of a forward-thinking company that values respect, pride, and collaboration, ensuring your contributions lead to meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Performance Reporting Analyst in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us the inside scoop on job openings and help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. We want to see how you can turn complex data into clear insights, so have examples ready!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance! It’s the quickest way to get your application noticed and ensures you’re in the loop with all updates regarding your application status.
We think you need these skills to ace Performance Reporting Analyst in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Performance Reporting Analyst role. Highlight your experience with data analysis and reporting, and show how your skills align with our needs. We want to see how you can contribute to our team!
Showcase Your Skills:Don’t forget to mention your advanced IT skills, especially in Excel! If you’ve got experience with XLOOKUP, pivot tables, or any performance reporting systems, let us know. We love seeing candidates who can handle complex data with ease.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your achievements and how they relate to the role. We appreciate clarity, especially when it comes to performance data!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Marlborough Highways Ltd
✨Know Your Data
As a Performance Reporting Analyst, you'll be working with complex data sets. Make sure you brush up on your Excel skills, especially with functions like XLOOKUP and pivot tables. Being able to demonstrate your analytical abilities during the interview will show that you're ready to tackle the role head-on.
✨Understand the KPIs
Familiarise yourself with the key performance indicators relevant to the role. Be prepared to discuss how you would approach reporting against these KPIs and what steps you would take to ensure accuracy and compliance. This shows that you understand the business's needs and can contribute effectively.
✨Engage with Stakeholders
Since stakeholder engagement is crucial, think about how you would build relationships with operational teams and clients. Prepare examples of how you've successfully communicated complex data in the past. This will highlight your ability to translate data into actionable insights for different audiences.
✨Showcase Your Organisation Skills
The job requires managing multiple deadlines and priorities. During the interview, share specific strategies you use to stay organised and ensure high-quality outputs. This could include tools or methods you employ to keep track of tasks and deadlines, demonstrating your commitment to delivering results.
