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- Tasks: Support operations oversight and ensure compliance in outsourced services.
- Company: Join Marlborough Group, a leading investment firm managing over £15 billion for 200,000 clients.
- Benefits: Enjoy competitive salary, 25 days leave, birthday off, and a generous pension scheme.
- Why this job: Be part of a collaborative team focused on excellence and personal development in financial services.
- Qualifications: Experience in operational oversight and strong communication skills are essential.
- Other info: Opportunities for training and professional qualifications like IOC.
The predicted salary is between 36000 - 60000 £ per year.
The Marlborough Group is a successful investment business that manages over £15 billion for over 200,000 clients and employs some of the UK’s most respected fund managers. The Group has its headquarters in Bolton and offices in London, Lichfield, Peterborough, Bristol and Dublin.
The Group employs more than 150 people across its business lines:
- Marlborough Limited – The Group’s investment management business
- Investment Fund Services Limited – The Group's Authorised Corporate Director (ACD) Authorised Fund Manager business
- Select Platform – The Group’s platform business
Marlborough Group’s success has been built on a reputation for excellence in active fund management, with the Group leading the way in industry expertise, service quality, product understanding and added value for our investors. As we continue with our ambitious growth plans, we are looking for talented people who share our values and will grow and develop as financial services professionals.
Position Role Purpose:
To support the Head of Operations Oversight to ensure high quality output and regulatory compliance of Transfer Agency, Fund Accounting and Middle Office activities outsourced to a third-party service provider. Support key stakeholders in respect of outsourced operational services, ensuring the operational effectiveness of systems and controls intended to achieve compliance with applicable regulations, ensuring that the firm adheres to its obligations to both the regulator and its clients.
Key Responsibilities:
- Ongoing monitoring and due diligence to ensure adherence to and deviation from contractual key performance indicators and service level agreements in respect of outsourced operational services.
- Working with internal and external stakeholders to ensure that appropriate systems and controls are in place to enable the firm to comply with its obligations.
- Understand and challenge the output from third party service providers to ensure the required standards are being achieved.
- Overseeing the output of operational activities to ensure adherence to business requirements and controls designed to meet regulatory standards, and the identification and mitigation of operational risk.
- Assist with providing support and guidance on projects and business changes that have an impact on the firm’s obligations within fund operations.
- Reviewing all breaches, providing specific direction and support to the relevant risk owner to ensure appropriate remediation action and escalation is being taken.
- Continually review controls to ensure any risks are managed effectively.
- Ensure the timely and accurate response to queries raised by both the outsourced service provider and the firm’s delegates and clients.
- Preparing and presenting high quality, accurate and meaningful MI for the firm’s Operations Committees.
- Attend Service Review Meetings and Due Diligence assessments, as required, and provide input for reports to senior management on findings.
- Maintain the delivery of continuous improvement plans. Monitor and challenge continuous improvement plans of the third-party service providers.
Requirements:
- Excellent written and verbal communication skills
- Ability to problem solve and deal with complex, time-sensitive projects
- Ability to prioritise & work to strict deadlines
- PC literacy and internet skills
Qualifications:
- Appropriate CPD
Experience:
- In depth experience of outsourced operational oversight.
- Proven, demonstrable experience of working within and maintaining an operation control environment.
Personal Qualities:
- Strong interpersonal skills and the ability to influence at all organisational levels, and with external stakeholders.
- Ability to work under pressure
- Flexibility and resilience
- Ability and desire to make a positive contribution to both the team and the firm
- Ability to identify potential issues and escalate and articulate appropriately
- An excellent team player who operates collaboratively and with transparency.
- Self-motivated and able to work autonomously where required.
Other information:
- Competitive salary with annual salary reviews
- 25 days annual leave plus statutory bank holidays and the option to buy / sell up to 5
- Your birthday off
- 9% non-contributory pension
- Annual discretionary bonus scheme
- Death in Service at 5 x annual salary
- Training for IOC and other relevant qualifications
Operations Oversight Analyst employer: Marlborough Group
Contact Detail:
Marlborough Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Oversight Analyst
✨Tip Number 1
Familiarise yourself with the regulatory landscape surrounding outsourced operational services. Understanding the key regulations and compliance requirements will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the investment management sector, especially those involved in operations oversight. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operational risks or improved processes in previous roles. Being able to articulate your experience in a way that aligns with the responsibilities of the Operations Oversight Analyst will set you apart.
✨Tip Number 4
Stay updated on the latest trends and challenges in fund management and operational oversight. Showing that you're informed about current issues in the industry during your discussions can highlight your enthusiasm and readiness for the role.
We think you need these skills to ace Operations Oversight Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outsourced operational oversight and compliance. Use specific examples that demonstrate your ability to manage complex projects and adhere to regulatory standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your communication skills and ability to work under pressure.
Showcase Relevant Skills: Emphasise your problem-solving abilities and experience with operational controls. Provide examples of how you've successfully managed deadlines and collaborated with stakeholders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Oversight Analyst role.
How to prepare for a job interview at Marlborough Group
✨Understand the Role
Make sure you have a clear understanding of the Operations Oversight Analyst role. Familiarise yourself with the key responsibilities, such as monitoring outsourced services and ensuring compliance with regulations. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since excellent written and verbal communication skills are crucial for this position, prepare to discuss examples of how you've effectively communicated with stakeholders in the past. Be ready to explain complex concepts in simple terms, as this will be important when liaising with both internal teams and external service providers.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in time-sensitive situations. Think of specific examples where you've successfully navigated challenges in operational oversight or compliance, and be prepared to discuss your thought process and the outcomes.
✨Demonstrate Team Collaboration
The role requires strong interpersonal skills and the ability to work collaboratively. Prepare to share experiences where you've worked as part of a team, highlighting how you contributed to achieving common goals and how you handled any conflicts or challenges within the group.
