At a Glance
- Tasks: Answer emergency calls and dispatch services while assisting callers in crisis situations.
- Company: Join the City of Marlborough’s Police Department and make a difference in public safety.
- Benefits: Competitive pay starting at $26.03/hr, with opportunities for growth and training.
- Other info: Dynamic work environment with ongoing training and support for new employees.
- Why this job: Be the vital link in emergencies and help your community when it matters most.
- Qualifications: High school diploma and strong customer service skills; experience in emergency services is a plus.
The predicted salary is between 26.03 - 26.03 £ per hour.
The City of Marlborough’s Police Department is hiring a Public Safety Dispatcher. The employee will work under the general direction of the Services Lieutenant and Captain at the Police Department, receiving, processing, and dispatching calls for emergency medical, fire, and police services while assisting callers in emergency medical procedure. The dispatcher operates the 911 telephone system, public safety radios, and various computer systems.
Duties and Responsibilities
- Monitors telephones and radio in the dispatch center, answering all incoming calls, ascertaining nature of call, and gathering necessary information.
- Dispatches emergency responses; broadcasts the nature, location, and time of call for service; contacts required personnel and local agencies during emergencies; ensures presence of reserve units by contacting staff designated for call-back; relays information as required.
- Maintains logs on radio and telephone communications, location of personnel and equipment, and maintains ongoing contact with responders during emergencies.
- Maintains dispatch center work area and equipment in clean and working condition.
- Operates radios as needed and assists in radio communications; operates base radio as required.
- Composes, types, and edits correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness.
- Inputs data to standard office and department forms, both manual and automated; makes simple postings to various reports.
- Maintains dispatch documents and records.
- Monitors weather warning system.
- Inputs radio box and other fire alarm data including all programming information.
- Assists in training new employees.
- Performs additional duties as assigned by the Captain or Chief of Police.
Minimum Qualifications
- High school graduation or equivalent; one year of experience in a responsible position involving interaction with the public.
- Some experience in emergency services is desirable or an equivalent combination of education and experience.
- The candidate must possess excellent customer service skills, superior keyboard and computer proficiency, and the ability to handle multiple incidents simultaneously in a stressful environment.
- Public Safety dispatch experience preferred.
- Required certifications include completion of State E‑911 Training and EMD Certification, and State Certification for NCIC/Leaps Computer.
The position will remain open until filled. Applications will be reviewed on a rolling basis.
Police Public Safety Dispatcher in Chester employer: Marlborough Council On Aging
The City of Marlborough offers a rewarding opportunity for those looking to make a positive impact in their community as a Part-Time Parking Enforcement Officer. With a commitment to public service, employees enjoy a supportive work culture that values courtesy and professionalism, alongside competitive pay and flexible hours. This role not only allows for meaningful engagement with the public but also provides opportunities for personal growth within the city's law enforcement framework.
Contact Details:
Marlborough Council On Aging Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Police Public Safety Dispatcher in Chester
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Marlborough Council On Aging that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Marlborough Council On Aging face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Police Public Safety Dispatcher in Chester
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Marlborough Council On Aging
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Marlborough Council On Aging is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
