At a Glance
- Tasks: Provide customer service at the circulation desk and assist patrons with library resources.
- Company: Marlborough Public Library, a vibrant community hub.
- Benefits: Competitive hourly rate, flexible hours, and a supportive work environment.
- Other info: Part-time role with opportunities for growth and learning.
- Why this job: Join a dynamic team and make a difference in your community.
- Qualifications: Customer service skills; familiarity with Spanish or Portuguese is a plus.
The predicted salary is between 16 - 18 £ per hour.
The City of Marlborough is seeking to fill the part time (19.5 hours) position of Library Staff Assistant in the Circulation Department at the Marlborough Public Library.
Location: 35 West Main St.
Schedule: Includes regularly scheduled nights, Saturdays and Sundays. Working on Sundays includes a $2.00/hour stipend, per the MMEA Union Contract.
Definition/Purpose: This position provides direct customer service at the circulation desk for a vibrant, multi-cultural population in a busy city library.
Essential Functions:
- Serves mainly at the Circulation Services desk and performs a wide range of duties including but not limited to: register borrowers; charges/discharges print and non-print materials to patrons in accordance with library policies.
- Collects fees.
- Answers inquiries on the telephone and in person.
- Gives directional information.
- Provides effective and efficient customer service and promotes positive community relations.
- Resolves minor patron issues; refers more complex patron issues to supervisor.
- Covers other departments as directed.
- Maintains confidentiality of patron records according to library policy and Mass General Law.
- Assists with running reports, cataloging, or other detail-oriented tasks.
- Assists patrons in use of the catalog, placing holds, requesting museum passes and borrowing from the Library of Things.
- Assists public with and serves as a resource for patron technical/computer questions.
- Sends materials to other libraries and assists in distributing holds and network transfers.
- May contribute to shelf reading and weeding.
- Familiarity with Spanish, Portuguese desirable.
- Performs other duties as assigned.
The position will remain open until filled. Applications will be reviewed on a rolling basis.
Library Staff Assistant (Circulation) - PT (19.5 hours) in Chester employer: Marlborough Council On Aging
The City of Marlborough offers a rewarding opportunity for those looking to make a positive impact in their community as a Part-Time Parking Enforcement Officer. With a commitment to public service, employees enjoy a supportive work culture that values courtesy and professionalism, alongside competitive pay and flexible hours. This role not only allows for meaningful engagement with the public but also provides opportunities for personal growth within the city's law enforcement framework.
Contact Details:
Marlborough Council On Aging Recruitment Team
