At a Glance
- Tasks: Lead a dynamic retail team to drive performance and deliver exceptional customer experiences.
- Company: Join M&S, a vibrant and inclusive retail leader committed to quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and extensive wellbeing support.
- Other info: Join a diverse team that values collaboration and personal growth.
- Why this job: Be a key player in transforming retail while developing your leadership skills.
- Qualifications: Proven leadership experience in fast-paced retail environments with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
What you'll do
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- A proven track record of performance management, able to lead teams to deliver results at pace.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Designate Store Manager - Banbury/Worcester Area employer: MARKS&SPENCER
At M&S, we pride ourselves on being an inclusive and dynamic employer that fosters a high-performance culture. As a Designate Store Manager in the Banbury/Worcester area, you'll benefit from competitive perks such as a 20% colleague discount, generous holiday entitlement, and extensive training programmes to support your career growth. Join us in creating exceptional customer experiences while enjoying a supportive work environment that values diversity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Designate Store Manager - Banbury/Worcester Area
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams to success in a fast-paced environment. Be ready to share how you’ve driven performance and tackled challenges head-on.
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used data to make decisions in the past. M&S loves a candidate who can back up their strategies with solid insights and results.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team culture, transformation initiatives, or how they measure success. It’s a great way to demonstrate your enthusiasm and fit for the role.
We think you need these skills to ace Designate Store Manager - Banbury/Worcester Area
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles. Use specific examples that demonstrate your ability to coach and inspire others.
Be Data-Driven:Since we value making fast, confident decisions based on data, include instances where you've used insights to unlock opportunities. Show us how you’ve improved service or boosted efficiency through data-driven strategies.
Communicate Clearly:As a clear and direct communicator, it’s important to convey your thoughts effectively. Use straightforward language in your application and make sure to express your vision for the store and how you plan to engage your team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at M&S!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Retail Metrics
Before the interview, brush up on key retail metrics and how they impact store performance. Be ready to discuss how you've used data in the past to drive decisions and improve results. This shows you understand the commercial side of the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in fast-paced environments. Talk about how you've built high-performance cultures and coached teams to success. This will demonstrate your ability to lead and inspire others.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. The role requires strong communication skills, so be prepared to discuss tough decisions you've made and how you brought your team along with you. Confidence is key!
✨Embrace Digital Tools
Familiarise yourself with the digital tools and systems relevant to the role. Be ready to discuss how you've leveraged technology to enhance efficiency and customer experience. Showing your comfort with digital adoption will set you apart.
