At a Glance
- Tasks: Deliver exceptional customer service in Fashion, Home & Beauty at M&S.
- Company: Join the iconic M&S team known for style and quality.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Great opportunity for personal growth and to make lasting connections.
- Why this job: Be part of a dynamic team that loves fashion and helping customers shine.
- Qualifications: Passion for fashion and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday: 10:00-16:30
- Monday: 11:15-18:00
- Saturday: 09:30-18:00
Job Overview
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
Required Attributes
Fashion‑forward, confident, and passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five‑star bra fit experience or a tailor‑made beauty routine. Build rapport quickly, listen to customer needs, and confidently recommend products both in‑store and online.
Key Responsibilities
- Operate in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
- Create genuine 1‑to‑1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
- Maintain high standards while balancing speed and accuracy, even when the pressure is on.
- Utilise digital tools such as the Sparks App and in‑store devices to provide a personalised five‑star service.
- Adapt to where and when you’re needed, always ready to meet the next challenge head‑on.
Opportunities
If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Wakefield employer: MARKS&SPENCER
Joining M&S as a Customer Assistant in Wakefield offers you the chance to be part of a dynamic team dedicated to delivering an exceptional customer experience in Fashion, Home & Beauty. With a strong focus on employee growth and development, M&S fosters a supportive work culture that values passion and creativity, allowing you to thrive in a fast-paced environment while enjoying unique benefits such as flexible working hours and access to the latest fashion trends. Embrace the opportunity to connect with customers and make a real impact in their shopping experience, all while being part of a renowned brand committed to excellence.
