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- Tasks: Deliver five-star service and support customers in a fast-paced retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience, develop skills, and enjoy a dynamic work atmosphere.
- Other info: Embrace flexibility and thrive in a high-pressure environment with growth opportunities.
- Why this job: Be a brand ambassador and make customers feel valued every time they shop.
- Qualifications: Must be 18 or older; strong communication and teamwork skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Service and Safety Customer Assistant where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves – we need colleagues who are down‑to‑earth, who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Service & Safety - Truro Lemon Quay employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Service & Safety - Truro Lemon Quay
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S products and values. When you walk into that interview, show us you’re not just another candidate – demonstrate your passion for what we do!
✨Tip Number 2
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident in delivering that five-star service we’re after, especially under pressure.
✨Tip Number 3
Be ready to showcase your digital skills! Brush up on using apps and in-store devices. We want to see how you can enhance the customer experience with tech – it’s a big part of the role!
✨Tip Number 4
Show us your team spirit! Think of examples where you’ve worked well in a team. We love candidates who can contribute to a positive environment and support their colleagues, so let that shine through!
We think you need these skills to ace Customer Assistant - Service & Safety - Truro Lemon Quay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Customer Assistant and ready to deliver that five-star service we pride ourselves on.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples of how you've thrived in high-pressure environments or delivered exceptional customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Stuff
Familiarise yourself with M&S products and services. Being able to chat confidently about what the store offers will show your passion and commitment. Think about how you can recommend products or share style advice during the interview.
✨Show Your Resilience
Prepare examples of how you've thrived under pressure in previous roles. This job is all about delivering five-star service at pace, so be ready to discuss times when you’ve successfully managed busy situations or challenging customers.
✨Embrace Digital Tools
Since being digitally confident is essential, brush up on any relevant apps or tools that M&S uses, like the Sparks App. Mentioning your familiarity with these tools can set you apart and show you're ready to enhance the customer experience.
✨Team Player Vibes
Highlight your ability to work well in a team. Share stories that demonstrate your collaborative spirit and how you’ve supported colleagues in achieving common goals. M&S values a positive environment, so showing you can contribute to that is key.