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- Tasks: Assist customers and ensure smooth store operations during early morning shifts.
- Company: Join a dynamic team at M, focused on clear communication and teamwork.
- Benefits: Earn competitive pay with an unsocial hours premium and gain valuable experience.
- Other info: Opportunity to build relationships and develop your career in a supportive environment.
- Why this job: Perfect for early risers looking to make a difference in customer service.
- Qualifications: Must be 18 or over; strong communication and adaptability skills are essential.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday, Monday, Wednesday and Friday 04.30-10.30
- Week 2: Monday, Tuesday, Friday and Saturday 04.30-10.30
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Key Responsibilities:
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Good level of digital capability and use of digital tools and applications
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
Key Relationships and Stakeholders:
- Customers
- Colleagues
- Store Leadership
Customer Assistant - Operations (Early Mornings) - Dorking in Surrey employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operations (Early Mornings) - Dorking in Surrey
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their operations.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to customer service and teamwork. We want you to feel confident when discussing how you can contribute to the store's success and build positive relationships with customers and colleagues.
✨Tip Number 3
Be ready to demonstrate your adaptability during the interview. Share examples of how you've coped with change or challenges in previous roles. This shows that you can handle the dynamic environment of early morning shifts and keep things running smoothly.
✨Tip Number 4
Don't forget to ask questions! This is your chance to find out more about the role and the team. It also shows that you're engaged and eager to learn more about how you can contribute to the store's operations. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Operations (Early Mornings) - Dorking in Surrey
Some tips for your application 🫡
Show Your Early Bird Spirit: Since this role involves early mornings, let us know how you thrive in those hours! Share any experiences or routines that highlight your ability to be productive and positive during those early shifts.
Connect with Us: Building relationships is key in our team. Use your application to show how you connect with others. Whether it’s through teamwork or customer interactions, share examples that demonstrate your listening skills and ability to establish rapport.
Highlight Your Adaptability: We love a candidate who can cope with change! In your application, mention times when you've successfully adapted to new situations or challenges. This will show us that you're ready to tackle whatever comes your way.
Keep It Clear and Simple: Just like we value clear communication, make sure your application reflects that. Be concise and straightforward in your writing. We want to see your personality shine through without any fluff!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Schedule
Since this role involves early mornings, make sure you’re familiar with the work pattern. Be ready to discuss how you can manage your time effectively and why those hours suit you. It shows you're committed and understand the demands of the job.
✨Showcase Your Customer Skills
This position is all about building relationships with customers. Prepare examples of how you've successfully interacted with customers in the past. Highlight your listening skills and how you’ve adapted to meet their needs.
✨Demonstrate Adaptability
The job requires coping well with change and challenges. Think of a time when you faced a difficult situation at work and how you handled it. This will show that you can recover quickly and maintain a positive attitude.
✨Brush Up on Product Knowledge
Having a good level of product knowledge is key. Research the store’s offerings and be prepared to discuss how you can contribute to sales and customer satisfaction. This will demonstrate your enthusiasm and readiness to hit the ground running.