Store Space Performance Planner

From Merchandising and Marketing through Product Development and Design, Supply Chain and Space Planning, our teams work together to bring stylish wardrobe, home and beauty essentials to life. We are focused on delivering an easy, inspiring shopping experience - online and in store - that delights our customers every time. As we accelerate the transformation of our business to meet the evolving needs of our customers, we are looking for results-driven colleagues who share a passion for product, thrive in collaborative environments, bring creative thinking, and demonstrate strong commercial acumen.

We are looking for a commercially focused, analytically strong individual who can turn insight into action and deliver impactful space optimisation across our stores. You will play a key role in driving Fashion, Home and Beauty sales and profitability through the effective optimisation of store space. Using data, insight and sound commercial judgement, you will ensure each store has the right grade and proposition aligned to business strategy and local customer needs. Working cross-functionally with Retail Management, Field and Regional teams and central partners, you will deliver accurate space plans, support seasonal and macro space changes, and identify opportunities to improve space productivity across a multi-region estate. This role is central to bringing the Fashion, Home and Beauty transformation strategy to life in store.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

What’s in it for you

• Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day.
• We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.
• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

What you’ll do

• Your key accountabilities will include:
• Drive FHB Space & Grading Across the Division.
• Drive commercial Space Optimisation across the Estate.
• Lead reviews of every store throughout the year using Red/Amber/Green methodology to assess complexity, identify opportunities, and drive BU space optimisation.
• Produce PIRs to ensure learnings and insights are embedded into future store proposals.
• Develop & Present Block Plans.
• Create proposed macro space block plans to illustrate space changes, model the commercial benefits, and compile compelling summaries for stakeholder engagement from concept to delivery.
• Translate Strategy Into Practical Application.
• With the Store Performance Manager and BU Space Planning teams translate strategy, grading frameworks and space planning principles into actionable plans for each store.
• Use space performance data, modelling tools, and productivity leavers to support decision making.
• Conduct Insight Driven Space Analysis.
• Analyse store space performance to identify opportunities for macro BU change, using data to build clear, commercially grounded recommendations for senior stakeholders.

Who you are

• Your skills and experience will include:
• Ability to initiate, build and maintain strong working relationships and influence Space Planning, Retail, Stores, BUs (Business Unit) with all key stakeholders.
• Strong analytical, numerical, and interpretive commercial skills.
• Able to build and present clear recommendations to drive space performance across your division.
• Be able to challenge and debate with key senior stakeholders, presenting clear and concise fact-based decisions.
• JDA/ Blue Yonder/ Relex experience - although can upskill on the job.

We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.