At a Glance
- Tasks: Lead a dynamic retail team to drive performance and deliver exceptional customer experiences.
- Company: Join M&S, a vibrant and inclusive retail leader committed to quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, and a range of wellbeing support.
- Other info: Access tailored training and a supportive environment for personal and professional growth.
- Why this job: Be part of a transformational journey, shaping the future of retail with your leadership.
- Qualifications: Proven leadership in fast-paced retail, strong communication, and digital skills.
The predicted salary is between 40000 - 50000 £ per year.
What you'll do
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- A proven track record of performance management, able to lead teams to deliver results at pace.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
Benefits
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Regional Store Leader - Home Counties North in St Albans employer: MARKS&SPENCER
As a Regional Store Leader at M&S, you will thrive in an inclusive and dynamic environment that prioritises exceptional quality and service. With a strong focus on employee growth, you will benefit from tailored training programmes, generous holiday entitlements, and a supportive culture that encourages collaboration and innovation. Join us to lead transformative initiatives while enjoying perks like a 20% colleague discount and comprehensive wellbeing support, all within the vibrant Home Counties North region.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Store Leader - Home Counties North in St Albans
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their vision.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Regional Store Leader role. Plus, it shows you're proactive!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and performance management. Use the STAR method to structure your answers, showcasing your achievements and how you’ve driven results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to make an impact from day one.
We think you need these skills to ace Regional Store Leader - Home Counties North in St Albans
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your experience in leading large teams and driving performance. We want to see how you've set strategies and held colleagues accountable in previous roles.
Be Data-Driven:Use specific examples of how you've used data to make decisions and improve store performance. We love candidates who can confidently navigate digital tools and systems!
Communicate Clearly:Your application should reflect your ability to communicate directly and effectively. We appreciate clear, concise language that shows you can bring people along with you.
Emphasise Your Resilience:Share instances where you've thrived in fast-paced or transformational environments. We’re looking for candidates who can balance the big picture with attention to detail and keep pushing forward.
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Retail Metrics
Before the interview, brush up on key retail metrics relevant to the role. Understand how they impact store performance and be ready to discuss how you've used data in the past to drive results. This shows you’re not just a leader but a data-driven decision-maker.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership style, especially in fast-paced environments. Think about times when you’ve coached managers or built high-performance teams. Be ready to explain how you create an inclusive culture that motivates colleagues to excel.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and directly. As a Regional Store Leader, you’ll need to make tough calls and communicate effectively with your team. Use role-play with a friend to simulate tough questions and refine your responses.
✨Emphasise Digital Savvy
Since the role involves driving digital adoption, be prepared to discuss your experience with digital tools and systems. Share specific examples of how you’ve leveraged technology to improve service or efficiency, and how you can coach others to do the same.
