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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Fast-paced role with a focus on teamwork and digital tools.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 10:00 - 17:30, Saturday 10:00 - 17:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Southend on SEA in Southend-on-Sea employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Southend on SEA in Southend-on-Sea
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about fashion trends and show you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with a smile. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to discuss how you'd use these to enhance customer experiences will set you apart from the crowd.
✨Tip Number 4
Be ready to showcase your teamwork spirit! Think of examples where you've worked well in a team, especially in fast-paced environments. M&S values collaboration, so let them know you're all about supporting your colleagues.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Southend on SEA in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: Use examples from your past experiences to highlight your skills. Whether it's a time you provided excellent customer service or helped boost sales, we want to know how you've made an impact in previous roles.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone, but make sure your language is clear and concise. We’re looking for someone who can communicate effectively with our customers!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in high-pressure situations. Highlighting your ability to support colleagues while keeping a positive attitude will resonate well.
✨Embrace Flexibility
Be ready to discuss how you adapt to changing situations. Retail can be unpredictable, so share experiences where you've successfully handled unexpected challenges. This will demonstrate your resilience and readiness for the fast-paced environment.