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- Tasks: Lead a dynamic team, drive sales, and enhance customer service in-store.
- Company: Join M&S, a forward-thinking retailer with a commitment to quality and inclusivity.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Be part of an exciting retail transformation and develop your leadership skills.
- Qualifications: Proven leadership experience and digital confidence required.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it's meaningful to you, it is important to us.
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support with operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first class customer service within a fast-paced environment.
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident.
- Having an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to get effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality.
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Team Manager - Part Time - Bournemouth & Southampton Areas employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Part Time - Bournemouth & Southampton Areas
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. Understanding their values and what makes them tick will help you connect with the team during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or tackled challenges. M&S is looking for someone who can energise their team, so be ready to share how you've done that in the past.
✨Tip Number 3
Be flexible and show it! Since the role requires adaptability across departments, highlight your experiences where you've successfully navigated change or taken on different responsibilities. It’ll show you're the right fit for their dynamic environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows your genuine interest and helps you figure out if M&S is the right place for you.
We think you need these skills to ace Team Manager - Part Time - Bournemouth & Southampton Areas
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that magic to M&S.
Be Flexible and Open-Minded: Since this role requires flexibility across various departments, let us know about your adaptability. Share examples of how you've thrived in changing environments or taken on different roles.
Use Data to Your Advantage: Mention any experience you have with using data to drive decisions. We love candidates who can leverage insights to improve performance and customer service, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at M&S!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Leadership Style
Before the interview, think about your leadership style and how it aligns with the role of a Team Manager. Be ready to share specific examples of how you've successfully led teams in the past, especially in challenging situations.
✨Showcase Your Flexibility
Since flexibility is key for this role, prepare to discuss times when you've adapted to changing circumstances or taken on various responsibilities. Highlight your ability to juggle priorities while maintaining high standards.
✨Understand the Business
Familiarise yourself with M&S's values and how they translate into customer service. Be prepared to discuss how you would drive a selling culture and improve team performance using data and operational insights.
✨Prepare for Difficult Conversations
Think about instances where you've had to handle tough conversations with colleagues or managers. Be ready to explain your approach to resolving conflicts and how you ensure effective communication within your team.
