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- Tasks: Lead a team in delivering exceptional customer service and driving sales.
- Company: A leading retail company in Southampton with a focus on growth.
- Benefits: Flexible working, discounts, bonuses, and training opportunities.
- Why this job: Join us to transform customer service and develop your leadership skills.
- Qualifications: Strong leadership skills and digital confidence required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Southampton is seeking a Team Manager to lead within the Clothing & Home or Food section. The successful candidate will drive a selling culture, coach colleagues, and ensure excellent customer service.
This role offers flexible working options along with a range of benefits including discounts, bonuses, and training programs.
Ideal candidates will be able to lead effectively through challenges and support team performance while being digitally confident. Join and help us transform the way we serve our customers.
Store Team Leader: Elevate Service & Growth in Southampton employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: Elevate Service & Growth in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. Ask them about their experiences and any tips they might have for landing the Team Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your digital confidence! Be ready to discuss how you've used technology to improve team performance or customer service in the past. This is key for the role, so make sure it’s front and centre in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Team Leader: Elevate Service & Growth in Southampton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can drive a selling culture in our store.
Emphasise Customer Service: Customer service is key for us! Share specific examples of how you've provided excellent service and coached others to do the same. This will show us that you understand the importance of putting customers first.
Be Digitally Confident: Since we're looking for someone who is digitally confident, mention any relevant tech skills or experiences you have. Whether it's using retail software or engaging with customers online, let us know how you can bring that to the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you'll get all the info you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and coach others. Prepare specific examples from your past experiences where you've successfully motivated a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since the role focuses on driving a selling culture and ensuring excellent customer service, be ready to discuss how you've handled customer interactions in the past. Share stories that highlight your problem-solving skills and your commitment to providing top-notch service.
✨Be Digitally Confident
In today's retail environment, being digitally savvy is crucial. Brush up on any relevant technology or systems used in retail management. Be prepared to discuss how you've used digital tools to enhance team performance or improve customer engagement.
