Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support store operations by managing stock and deliveries efficiently.
- Company: Join the dynamic team at M&S, a leading retail brand.
- Benefits: Earn a competitive wage with an unsocial hours premium and flexible shifts.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the backbone of our stores and ensure a seamless shopping experience.
- Qualifications: Must be 18+, digitally savvy, and a strong team player.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: Sunday 04:45-08:45, Thursday 04:45-08:45, Friday 04:45-08:45, Saturday 04:45-08:45.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind‑the‑scenes work that ensures our shop floor stays full, clean, and ready for customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed, always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operation - West Quay in Southampton employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Operation - West Quay in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on M&S and their values. This will help you connect with the team and show that you're genuinely interested in being part of their operations.
✨Tip Number 2
Practice your responses! Think about how your skills match the role of a Customer Assistant. Be ready to share examples of how you've worked under pressure or managed stock effectively in the past.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, be prepared to discuss any tools or software you've used in previous jobs to manage deliveries or track stock.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to roll up your sleeves!
We think you need these skills to ace Customer Assistant - Operation - West Quay in Southampton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to roll your sleeves up. A bit of personality goes a long way!
Highlight Relevant Experience: Make sure to mention any previous experience in retail or similar roles. We’re looking for those who can keep up with the fast pace and demands of the job, so share examples of how you've done this before.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re all about efficiency!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your readiness to roll up your sleeves and get stuck in.
✨Showcase Your Flexibility
Since flexibility is key in this role, be prepared to discuss how you've adapted to changing situations in previous jobs. Share examples of times when you’ve had to think on your feet or support colleagues in different areas of the store.
✨Emphasise Teamwork
This position requires you to be a team player, so come ready with stories that highlight your collaborative spirit. Talk about how you’ve worked effectively with others to achieve common goals, especially in high-pressure environments.
✨Be Digitally Savvy
As you'll be using digital tools for tracking deliveries and managing stock, brush up on any relevant technology or software. Mention any experience you have with similar systems during the interview to show you’re confident and capable.