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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 11:00-17:30, Saturday 14:00-20:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in-store. Role-playing with a friend can help you feel more confident and ready to tackle those high-demand situations that come with the job.
✨Tip Number 3
Show off your digital savvy! Brush up on using apps and in-store devices, like the Sparks App. Being comfortable with technology will not only impress your interviewers but also help you enhance the customer experience once you're on the floor.
✨Tip Number 4
Be ready to demonstrate your flexibility! Retail is all about adapting to change, so think of examples from your past where you've had to be quick on your feet. This will show that you're ready to meet challenges head-on and contribute to a positive team environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - West Quay in Southampton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific: Use examples from your past experiences to highlight your skills. Whether it's a time you provided excellent customer service or helped boost sales, we want to know how you've made an impact in previous roles.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Balance your personality with a clear understanding of the role and what it entails. Show us that you can be both approachable and efficient!
Apply Through Our Website: Make sure to submit your application through our website. It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Think of examples where you've worked well in a team. Highlight how you support others and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will resonate well with the interviewers.
✨Embrace Flexibility
Retail is fast-paced, so be ready to discuss how you handle changing situations. Share experiences where you've adapted quickly to new challenges or demands. This will show that you're the kind of person who thrives under pressure.