At a Glance
- Tasks: Lead and mentor engineering teams to modernise M&S's online shopping experience.
- Company: Join the iconic M&S brand, transforming retail with a digital-first approach.
- Benefits: Enjoy a 20% discount, competitive holidays, and 24/7 wellbeing support.
- Other info: Inclusive environment with a focus on diversity and continuous improvement.
- Why this job: Make a real impact on millions of customers while fostering a culture of growth.
- Qualifications: Strong leadership skills and experience in engineering; first-time managers welcome.
The predicted salary is between 72000 - 88000 £ per year.
As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues.
With ethical values that run right through the company's core and technology leaders who truly understand software engineers and engineering, it's an exciting time as we redefine ourselves into a digital-first, engineering-led organisation, where the quality of our engineering team is a key differentiator.
We are seeking a passionate Engineering Manager to support our Web Experience organisation through a pivotal transformation period.
You'll play a central role in modernising the M&S online shopping journey, including leading teams responsible for our homepage, navigation, platform foundations, and the re-platforming of our basket and checkout journeys.
You'll help shape how millions of customers interact with M&S every day, guiding teams through high-impact technical initiatives and fostering a culture of growth, collaboration, and engineering excellence.
Working as an equal partner with Product and Delivery, you will lead empowered, multidisciplinary engineering teams, designing, building, releasing, and maintaining innovative solutions that solve meaningful customer-facing problems.
You will help drive a culture where engineers grow, take ownership, and do the best work of their careers, supported by an experienced leadership group and a modern engineering environment.
What You'll Do
- Lead, mentor, and support engineering teams across multiple areas of our Web Experience platform (Arrive & Discover, Web Enablement, and Buy).
- Build a culture of growth, accountability, psychological safety, and continuous learning.
- Empower engineers at all levels, ensuring clear expectations, coaching for progression, and enabling individuals to take on meaningful technical challenges.
- Oversee delivery across several product areas simultaneously, balancing priorities, managing dependencies, and ensuring alignment across teams working on the homepage, navigation, campaigns, platform foundations, basket, and checkout.
- Ensure teams ship effectively while maintaining clarity, strong communication, and smooth stakeholder collaboration across Product, UX, Payments Experience, and other engineering domains.
- Establish lightweight, adaptive ways of working and automated delivery mechanisms that empower teams to optimise flow, minimise friction, and operate reliably at scale.
- Guide technical discussions, help shape architecture, and support teams through complex initiatives such as the evergreen stack migration, registered checkout re-platforming, and new payment component integrations.
- Drive alignment across teams and engineering community, helping to prioritise technical roadmaps alongside commercial goals.
- Champion best practice engineering, modern ways of working, and a pragmatic approach to technical decision-making.
- Ensure engineering teams uphold high standards of quality, performance, and system reliability.
- Support teams as they own and operate their services, embedding a strong Dev Ops mindset.
- Remove blockers, resolve issues, and influence continuous improvement across engineering practices.
Who You Are
- A strong people leader with excellent interpersonal skills and a track record of helping engineers grow.
- Experienced in designing and steering the adoption of practices that strengthen delivery flow and organisational alignment.
- Skilled in navigating complex stakeholder landscapes and aligning cross-functional teams around shared objectives.
- Confident in challenging constructively, driving decisions, and moving teams forward even in ambiguous or pressured environments.
- Resilient, proactive, and able to bring a positive outlook when working in fastmoving or challenging situations.
- A background in frontend engineering or web technologies is beneficial, but not essential.
- Prior Engineering Manager experience is advantageous, however we're also open to firsttime managers with strong leadership capabilities.
- Experience with AI-driven solutions or emerging technologies is a nicetohave.
- We are especially keen to encourage applications from women, to help us improve gender balance across engineering.
- Tech Stack
- Our Web Experience platform leverages modern web technologies including:
- React, Next. js, Type Script
- Azure Cloud, Kubernetes, Dynatrace, Vercel
- GQL
- Git Hub Actions, NX Monorepo
- Plus, an expanding set of internal tools, platform capabilities, and new evergreen components...
- What's In It For You
Working at M&S means being part of something bigger, helping deliver quality, value, and service to millions of customers every day.
We're inclusive, fastmoving, and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount for you and a household member, once probation is complete
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension and life assurance
- Tailored induction and training
- Exclusive perks and savings via our M&S Choices portal
- Market leading family policies
- 24/7 wellbeing support including virtual GP and mental health services
- One paid volunteer day a year
- Everyone's Welcome
We are ambitious about the future of retail.
We're disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era.
We're transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer is committed to building diverse, representative teams where everyone can bring their whole selves to work and be at their best.
If you feel you'd benefit from support or adjustments at any stage of the recruitment process, simply let us know when completing your application
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Software Engineering Manager - Web Expereince employer: MARKS&SPENCER
At MARKS&SPENCER, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. As an Engineering Strategy Lead in Greater London, you will benefit from a supportive environment that prioritises professional growth, offers mentorship opportunities, and encourages the adoption of cutting-edge technologies. Join us to be part of a team that values excellence and is committed to making a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineering Manager - Web Expereince
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at MARKS&SPENCER or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to MARKS&SPENCER.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like MARKS&SPENCER.
✨Explore Job Boards Specifically for Tech Roles
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We think you need these skills to ace Software Engineering Manager - Web Expereince
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at MARKS&SPENCER.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at MARKS&SPENCER and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at MARKS&SPENCER
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If MARKS&SPENCER uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
