Software Engineering Manager - Warehouse Connect

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues.

With ethical values that run right through the company's core and technology leaders that truly understand software engineering, it's an exciting time as we continue to transform into a digital-first and engineering-led organisation, with the quality of our engineering teams being a key differentiator.

This role sits within the Warehouse Management team, supporting the Fashion, Home & Beauty (FH&B) Supply Chain & Logistics sub-domain, which is central to M&S's ambitious growth plans.

You will provide technical expertise, ship thoughtfully and operate with excellence as part of an empowered, self-managing, multi-disciplinary engineering team.

Working in partnership with Product and Delivery, you'll design, build, release and maintain products that solve complex business and customer challenges.

You will play a key role in driving our ambition to create a best-in-class software engineering team, environment and culture.

We are looking for people to join our engineering community to help shape this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

What You'll Do

Your key accountabilities will include

• Build, mentor and lead a high‑performing software engineering team, fostering a culture of collaboration, innovation, continuous improvement and engineering excellence.
• Oversee the planning, execution and delivery of software initiatives, ensuring alignment with business objectives, customer outcomes, priorities and timelines while proactively managing risks and dependencies.
• Drive the adoption of engineering standards, software development methodologies and best practices, providing technical leadership and guidance across complex programmes and initiatives.
• Establish and maintain high standards for software quality, reliability, security and performance, ensuring products meet operational and business requirements.
• Lead the team in improving engineering maturity, progressing towards and maintaining Elite DORA standards while embedding a culture of continuous improvement.
• Drive cloud‑first thinking, modernisation of the technology landscape and effective use of shared platforms to maximise value delivery across engineering teams.
• Partner closely with Product, Design, Programme Management and senior engineers to define roadmaps, prioritise technical investments and deliver scalable business solutions.

Who You Are

Your skills and experience will include

• Previous hands‑on experience as a senior polyglot software engineer, with a strong background building highly scalable web and backend solutions across a variety of technologies and platforms.
• Proven experience building, leading and developing high‑performing teams of skilled software engineers who consistently deliver high‑quality software solutions.
• Excellent understanding of system design, software architecture, cloud technologies and modern software engineering best practices.
• Strong advocate of Dev Ops principles and a "you build it, you run it" mindset, with a solid understanding of testing strategies, reliability engineering and operational excellence.
• Outstanding people leadership, communication, analytical and problem‑solving skills, with the ability to influence stakeholders across technical and non‑technical audiences.
• Experience leading senior engineers and technical partners towards successful outcomes without prescribing every solution, empowering teams to make effective engineering decisions.
• A servant leadership mindset with a strong sense of ownership, accountability and the ability to influence at all levels of the organisation.
• Tech Stack

M&S uses a variety of technologies including

• React, Next. js and Type Script
• Java
• PL/SQL
• Azure Cloud
• Dynatrace

Desirable Experience

• Knowledge of the retail domain, particularly Supply Chain, Distribution Centres, Retail and e Commerce, alongside experience with Warehouse Management Systems (WMS), Oracle-based platforms and complex stored procedure environments undergoing modernisation.

What's in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day.

We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation.
• Competitive holiday allowance with the option to buy more.
• Discretionary bonus schemes linked to your performance and ours.
• Strong pension and life assurance to help plan for the future.
• Tailored induction and training to support your development from day one.
• Exclusive perks and savings through our M&S Choices portal.
• Market‑leading family policies, including parental, adoption and neonatal leave.
• 24/7 wellbeing support, including virtual GP access and mental health services.
• One paid volunteer day a year to support a cause that matters to you.
• Everyone's Welcome

We are ambitious about the future of retail.

We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.

We're transforming how we work together and offering our most exciting opportunities yet.

Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.

We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.

This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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