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- Tasks: Lead the team to ensure a well-prepared sales floor and efficient operations.
- Company: Join a vibrant fashion, home, and beauty retailer in Ballymena.
- Benefits: Flexible hours, team atmosphere, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and inclusivity.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern:
- Week 1: Monday 12:00pm-7:00pm
- Tuesday 7:00am-3:00pm
- Friday 7:00am-3:00pm
- Saturday 9:00am-6:00pm
Week 2:
- Sunday 9:00am-6:00pm
- Tuesday 7:00am-3:00pm
- Thursday 12:00pm-9:00pm
- Friday 12:00pm-9:00pm
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade.
- Taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- To lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Fashion, Home & Beauty - Ballymena employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Fashion, Home & Beauty - Ballymena
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion, home, and beauty sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for those interviews! Research the company culture and think about how you can showcase your leadership skills. We want to see you shine as a Shift Lead!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience in coordinating teams and driving productivity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shift Lead - Fashion, Home & Beauty - Ballymena
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion, home, and beauty shine through! We want to see how your interests align with our brand, so don’t hold back on sharing what excites you about this industry.
Tailor Your Experience: Make sure to highlight any relevant experience that showcases your leadership skills and operational know-how. We’re looking for someone who can coordinate a team effectively, so give us examples of when you've done just that!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Shift Lead role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in the past. Highlight your ability to coach colleagues and drive productivity, as these are key aspects of the job. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Customer Service Excellence
Since the role involves role modelling great customer service, think of specific instances where you’ve gone above and beyond for customers. Be ready to discuss how you would create an inclusive team atmosphere and ensure a quick payment experience for shoppers.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and expectations for the Shift Lead role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers!