At a Glance
- Tasks: Lead projects to enhance finance processes and improve customer experiences.
- Company: Dynamic brand-focused company committed to operational excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Make a real impact by driving improvements across multiple teams and projects.
- Qualifications: Proven project management experience and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Support the Brands Operational Excellence team and Finance Teams to scale and improve processes and systems to ensure we provide the best experience for our customers, brand partners and colleagues.
Responsibilities
- Project manage invoicing/payment e2e for Brands, including but not limited to:
- Work with Finance to review and overhaul Procure to Pay (P2P) process for Brands
- Identify root causes of issues across multiple areas (e.g. Product Setup, Supply Chain), identify and implement fixes
- Create and embed effective governance, reporting and KPIs to ensure an efficient and effective operation
- Deliver objectives on time, to the right quality and to budget
- Identify and flag risks and issues, and initiate appropriate mitigation/corrective action where required
- Communicate across partner teams and key stakeholders to keep them engaged throughout the project lifecycle
- Identify KPIs for projects and then embed robust mechanisms to track against these KPIs
- Manage multiple cross-functional stakeholders across the business to ensure successful delivery of change
- Troubleshoot and solve issues that arise
- Identify where projects can be expanded to 'go further' than 3PB to impact and drive improvement across the M&S business; understand and detail interdependencies between projects and across Business Units
- Identify and prioritise changes in the reporting (internal and external) and invoicing/payment processes, including:
- Customer, Brand Partner and Colleague pain points
- Missing capability vs. best-in-class Brand retailers
- Opportunities to simplify, automate and offshore
- Portfolio of short term projects and longer term projects (5 year timeframe)
- Direct and coordinate internal and external resources (SMEs, Stakeholders and partners) in a cohesive manner to ensure project success
- Work closely with Brand partners to understand their needs and drive improvements in the operational partnership
Who you are
- An experienced Project Manager with a background in leading project/programme management
- Able to demonstrate a proven record of scoping, building and delivering complex and fast-paced projects, to time, cost, scope and benefit
- Excellent communication skills (verbal and written) with the ability to challenge, influence and inform stakeholders and Brands
- Experience of working across different partner teams
- Comfortable with ambiguity, with the ability to adapt quickly and effectively
- Strong analytical skills and working with large data sets
- [Preferred] experience working with Tech teams
- [Preferred] understanding of and experience in Finance processes
- [Preferred] understanding and experience working with large data sets
Senior Project Manager - Brands’ Finance & Reporting employer: MARKS&SPENCER
As a Senior Project Manager within our Brands’ Finance & Reporting team, you will thrive in a dynamic and collaborative work culture that prioritises innovation and excellence. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages growth and creativity, all while being part of a leading organisation committed to delivering exceptional experiences for our customers and partners.
We think you need these skills to ace Senior Project Manager - Brands’ Finance & Reporting
Project Management
Process Improvement
Stakeholder Engagement
Risk Management
Governance and Reporting
Data Analysis
Communication Skills
