At a Glance
- Tasks: Lead HR process improvements and create a streamlined People Hub Service Catalogue.
- Company: Join M&S, a fast-moving and inclusive company with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and 24/7 wellbeing support.
- Other info: Be part of a diverse team that values collaboration and personal growth.
- Why this job: Make a real impact in HR while developing your skills in a supportive environment.
- Qualifications: Experience in Continuous Improvement and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Please note this role is a 9 month fixed term contract.
What you'll do
- Build and maintain an end-to-end People Hub Service Catalogue, providing clarity on self-service, ownership, and service delivery.
- Lead process mapping, analysis, and redesign across the People function, identifying inefficiencies and opportunities to simplify and standardise.
- Own and deliver a prioritised continuous improvement roadmap, tracking benefits and driving measurable outcomes.
- Establish and embed governance and standards, including documentation, controls, process libraries, and compliance requirements.
- Develop capability across the People Hub by coaching teams in continuous improvement tools, methodologies, and ways of working.
Who you are
- Strong background in Continuous Improvement within an HR or shared services environment.
- Ability to use data and performance metrics to inform decisions and demonstrate impact.
- Experience leading cross-functional projects and managing diverse business partner groups.
- Working knowledge of HR systems, organisational change approaches, and service improvement techniques.
- Excellent communication and facilitation skills, with the confidence to influence and engage at all levels.
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
HR Optimisation Manager - 9 Month Fixed Term Contract in Salford employer: MARKS&SPENCER
At M&S, we pride ourselves on being an inclusive and dynamic employer that values the contributions of every team member. As an HR Optimisation Manager, you'll be part of a forward-thinking environment that prioritises continuous improvement and employee development, offering tailored training and a strong support system. With competitive benefits, including a generous colleague discount and comprehensive wellbeing support, M&S is committed to fostering a workplace where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land HR Optimisation Manager - 9 Month Fixed Term Contract in Salford
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at M&S. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to HR optimisation. Think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 3
Show off your continuous improvement skills! Be ready to discuss how you've used data and metrics to drive change in previous roles. This will demonstrate your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S.
We think you need these skills to ace HR Optimisation Manager - 9 Month Fixed Term Contract in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Continuous Improvement and any relevant HR or shared services experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the HR Optimisation Manager role. Share specific examples of how you've led cross-functional projects or improved processes in the past.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and engaging. Use a friendly tone and structure your thoughts well to demonstrate your ability to influence and engage at all levels.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Stuff
Before the interview, dive deep into the role of HR Optimisation Manager. Familiarise yourself with continuous improvement methodologies and how they apply to HR. Be ready to discuss specific examples from your past experiences that showcase your skills in process mapping and service delivery.
✨Data is Your Best Friend
Since this role involves using data and performance metrics, come prepared with examples of how you've used data to drive decisions in previous roles. Think about how you can demonstrate measurable outcomes from your past projects, as this will show your potential employer that you can deliver results.
✨Showcase Your Communication Skills
This position requires excellent communication and facilitation skills. Practice articulating your thoughts clearly and confidently. Consider preparing a few scenarios where you successfully influenced stakeholders or led cross-functional projects, as these will highlight your ability to engage at all levels.
✨Emphasise Continuous Improvement
Make sure to highlight your experience in coaching teams on continuous improvement tools and methodologies. Prepare to discuss how you've previously established governance and standards in your work, as this aligns perfectly with the key accountabilities of the role.
