At a Glance
- Tasks: Lead finance transformation for Order to Cash processes in a dynamic team.
- Company: Join M&S, a leading retailer committed to quality and service.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Other info: Opportunities for growth in various finance and technology roles post-programme.
- Why this job: Make a real impact on finance transformation while collaborating with diverse teams.
- Qualifications: Qualified accountant with SAP experience and strong problem-solving skills.
The predicted salary is between 63000 - 77000 £ per year.
Summary
We're looking for a Finance SME to play a key role in one of the most significant transformation programmes at M&S.
Working within our Finance Transformation team, you'll help shape and deliver the future Order to Cash (O2C) model as part of our SAP S/4HANA greenfield implementation.
This is a highly visible role where you'll bring together Finance, Technology and Commercial teams to design and embed robust end-to-end processes covering everything from customer orders and revenue recognition through to billing, cash collection and reconciliation.
Ideally, you'll be a qualified accountant with strong SAP Finance experience and a deep understanding of Order to Cash processes, financial controls, revenue accounting and reconciliation.
You'll balance commercial needs, customer outcomes and financial integrity while helping to create scalable processes that support both our retail and B2B operations.
Post the 3 year programme there will be further projects, as M&S continues to transform and drive change.
There will be a variety of options including the Master Data team, the Continuous Improvement team as well as the roles in the Technology teams supporting Finance.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What you'll do
- Act as the Finance SME for Order to Cash, designing future-state processes across retail and B2B customer journeys.
Post design, support testing, readiness, cutover and early life support, ensuring Finance data is accurate, controlled and embedded into future ways of working.
- Define requirements covering revenue, billing, cash collection, refunds, credit management and financial controls.
- Ensure effective integration between Finance, SAP, order management, payment and customer systems.
- Drive process improvements that deliver strong governance, accurate reporting and an excellent customer experience.
- Post the programme there will be further projects, as M&S continues to transform and drive change.
There are a variety of options including the Order to Cash team, the Continuous Improvement team as well as the roles it the Technology teams supporting Finance.
Who you are
- Ideally a qualified accountant (ACA, ACCA, CIMA or equivalent).
- Strong understanding of Order to Cash, Accounts Receivable, Credit Control, Revenue and Cash management processes.
- Experience working on finance transformation, ERP or SAP programmes.
- Ability to influence senior stakeholders and work effectively across cross-functional teams.
- Strong problem-solving skills with a focus on delivering pragmatic business solutions.
What's in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day.
We're inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
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Finance Transformation Manager - Sme Order to Cash in Salford employer: MARKS&SPENCER
At MARKS&SPENCER, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. As an Engineering Strategy Lead in Greater London, you will benefit from a supportive environment that prioritises professional growth, offers mentorship opportunities, and encourages the adoption of cutting-edge technologies. Join us to be part of a team that values excellence and is committed to making a meaningful impact in the retail sector.
