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For Companies At a Glance
- Tasks: Create stunning visual displays and deliver an amazing shopping experience for customers.
- Company: Join a leading retail brand known for its commitment to excellence.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Strong styling skills and a passion for visual merchandising.
- Other info: Great chance to learn and develop in a fast-paced retail environment.
The predicted salary is between 13 - 16 £ per hour.
Work Pattern:
- Monday 15:00-21:00
- Tuesday 15:00-21:00
- Wednesday 16:00-22:00
- Saturday 14:00-20:00
Purpose:
- To deliver a great shopping experience for customers, putting customers before tasks every time.
- Champion new ways of working within stores through an open mindset and positive attitude.
- Complete tasks and processes that deliver 'best in town' standards.
- Serve and sell across all channels brilliantly well.
- Be the voice of the customer to help us continually improve.
Key Accountabilities:
- Dress and style mannequins to agreed standard each launch and throughout the season as required.
- Deliver seasonal window implementation.
- Deliver 'best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy.
- Work alongside C&H colleagues to ensure correct implementation of POS each season.
- Serve customers efficiently and brilliantly well - on the shop floor and at service points.
- Utilise all digital tools and communication channels to do the job.
- Share customer and colleague feedback to help us do things better.
- Share knowledge and experience with colleagues to support others in building skill and confidence.
- Own learning & development and proactively access digital learning solutions.
- Know the daily sales targets, priorities, promotions & selling opportunities.
- Have great product knowledge to sell and recommend our products and services.
- Proactively engage with customers to understand their needs and make recommendations.
- Understand store priorities and their role.
- Complete tasks with pace and in line with SOPs.
- Minimise cost and waste through good process practice.
- Follow safe and legal working practices.
Key Capabilities:
- Understand how M&S operates, its strategy, future and the role they play.
- Committed to delivering excellent work fast with great attention to detail.
- Open to and acts on feedback, asking for it regularly.
- Set performance objectives for self in conjunction with line manager and in line with business plans.
- Takes accountability for planning and managing own work efficiently to ensure objectives are met.
- Is curious and asks questions to challenge the status quo.
- Effective at communicating intentions; ensures communication is clear and simple.
- In control of own reactions and considers how to share perspective to create better reactions for team.
- Copes well with change and work challenges and recovers quickly from its impact.
- Builds positive relationships by being a good listener and establishing connections with people.
Technical Skills / Experience:
- Comprehensive styling skills applicable across in-store visual elements and windows.
- Strong knowledge of visual merchandising principles.
- Contribution to store sales and cost control.
- Work across the store to get things done right the first time within timescales.
- Comprehensive knowledge of customer shopping channels.
- Good level of product knowledge and services across the store.
- Up-to-date knowledge of the commercial operation and basics.
- Good level of digital capability and use of digital tools and applications.
- Understand customer needs and spot selling opportunities.
- Adaptable to change.
Key Relationships and Stakeholders:
- Customers
- Colleagues
- Store Leadership
Customer Assistant - Visual Merchandising - Leamington Shopping Park in Royal Leamington Spa employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandising - Leamington Shopping Park in Royal Leamington Spa
✨Tip Number 1
Get to know the company inside out! Research M&S and their visual merchandising standards. This will help you speak their language during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering a great shopping experience, think of examples where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S.
We think you need these skills to ace Customer Assistant - Visual Merchandising - Leamington Shopping Park in Royal Leamington Spa
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering a great shopping experience shine through. We want to see how you put customers first and how you can champion new ways of working in your role.
Highlight Your Visual Merchandising Skills: Make sure to showcase any experience you have with styling and visual merchandising. We’re looking for someone who can dress mannequins and implement seasonal displays, so share examples of your past work that demonstrate these skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your intentions are clear and your communication is simple. This will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at MARKS&SPENCER
✨Know Your Stuff
Make sure you brush up on your knowledge of visual merchandising principles and the products offered. Being able to discuss how you would style mannequins or implement seasonal displays will show that you're not just interested in the role, but that you understand it too.
✨Show Off Your Customer Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs or how you handled difficult situations. This will demonstrate your commitment to putting customers first.
✨Be Open to Feedback
During the interview, be ready to discuss how you handle feedback. Companies love candidates who are open-minded and willing to learn. Share instances where you’ve acted on feedback to improve your work or skills.
✨Demonstrate Team Spirit
Since you'll be working closely with colleagues, it's important to show that you can build positive relationships. Talk about your experiences collaborating with others and how you’ve supported teammates in achieving common goals.
