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- Tasks: Lead daily operations and ensure exceptional service in a fast-paced retail environment.
- Company: Join the innovative team at Marks & Spencer, a leader in the retail industry.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Why this job: Make a real impact by shaping the future of M&S Food and driving performance.
- Qualifications: Experience in food retail, strong leadership skills, and a proactive attitude.
- Other info: Be part of an inclusive culture that values teamwork and personal development.
The predicted salary is between 36000 - 60000 £ per year.
You’ll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It’s about energy, organisation, and building teams that care as much about quality and service as you do.
What you’ll do:
- Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards.
- Support the Store Manager in delivering sales, profit and operational targets across the store.
- Step up to run the full operation driving clarity, pace and performance.
- Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes.
- Drive operational excellence - from waste reduction and stock integrity to safe, legal trading.
- Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction.
- Champion new ways of working to make every process smoother and every shift more efficient.
- Create a culture of teamwork, accountability and pride in what we do.
Who you are:
- A proven people leader with experience in food retail or operations.
- Organised, proactive and calm under pressure.
- Confident making on-the-spot decisions that improve results and customer experience.
- Focused on service, safety and standards, always leading by example.
- Skilled at coaching others and driving consistent performance across teams.
- Digitally confident and data-literate, able to use insight to drive better decisions.
- Positive, adaptable and ready to step up when it counts.
Benefits:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Everyone’s welcome: We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today.
Designate Deputy Store Manager - Kew & Colliers Wood Areas in Richmond employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Deputy Store Manager - Kew & Colliers Wood Areas in Richmond
✨Tip Number 1
Get to know the company inside out! Research M&S's values, recent news, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved service. Be ready to share these during interviews to demonstrate your people skills and operational excellence.
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used data to make decisions in the past. This is key for the role, so highlight any experience you have with data-driven decision-making.
✨Tip Number 4
Apply through our website ASAP! Given the high interest in this role, don’t wait around. The sooner you apply, the better your chances of landing that interview and showing us what you can bring to the table.
We think you need these skills to ace Designate Deputy Store Manager - Kew & Colliers Wood Areas in Richmond
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and get a feel for our culture and values. Understanding what we stand for will help you tailor your application to show how you fit right in with our team.
Show Your Leadership Skills: In your written application, highlight your experience in leading teams and driving performance. Use specific examples that demonstrate your ability to coach others and deliver exceptional service, as this is key for the Deputy Store Manager role.
Be Data-Savvy: Since we value data-driven decisions, make sure to mention any experience you have with using data to improve operations or customer satisfaction. This will show us that you're not just a people leader but also someone who can leverage insights effectively.
Apply Early!: Given the high interest in this role, we recommend applying as soon as possible. Don’t wait until the last minute; get your application in through our website so you don’t miss out on this exciting opportunity!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Designate Deputy Store Manager. Familiarise yourself with the retail plan and think about how you can support the Store Manager in achieving sales and operational targets.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, especially in food retail or operations. Share specific examples of how you've coached others to deliver exceptional service and how you've driven performance in previous roles.
✨Demonstrate Data Savviness
Since the role requires making confident decisions based on data, come ready to talk about how you've used insights to improve availability and customer satisfaction in past positions. Highlight any tools or systems you're familiar with that can help in this area.
✨Emphasise Teamwork and Adaptability
M&S values a culture of teamwork and adaptability. Be ready to share instances where you've worked collaboratively to solve problems or improve processes. Show that you're not just a leader but also a team player who can step up when needed.
