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- Tasks: Support stock management and deliveries to enhance the shopping experience.
- Company: Leading UK retailer focused on customer satisfaction and diversity.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Strong teamwork, adaptability, and digital skills required.
- Other info: Evening and weekend shifts available for a flexible work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK retailer is looking for a Customer Assistant in Operations to ensure a seamless shopping experience. You will handle stock and deliveries, maintaining store organization during high-paced scenarios.
Ideal candidates will be adaptable team players with strong customer service skills and digital confidence. The role requires working during evenings and weekends.
Join us and help create a welcoming environment that drives sales growth while promoting a diverse work culture.
Retail Ops Assistant: Stock, Deliveries & Service employer: MARKS&SPENCER
Contact Detail:
MARKS&SPENCER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Ops Assistant: Stock, Deliveries & Service
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Be ready to share these stories during interviews to showcase your adaptability.
✨Tip Number 3
Be prepared for a fast-paced environment! During your interview, highlight your ability to stay organised and calm under pressure. This will show you're ready for the stock and delivery challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates who are proactive!
We think you need these skills to ace Retail Ops Assistant: Stock, Deliveries & Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in stock management and customer service. We want to see how you've handled similar roles before, so don’t be shy about showcasing your skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Retail Ops Assistant role. Mention your adaptability and teamwork skills, and how you can contribute to a seamless shopping experience.
Show Off Your Digital Confidence: Since the role requires digital confidence, mention any relevant tech skills or experiences you have. Whether it’s using stock management software or handling online orders, let us know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MARKS&SPENCER
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Ops Assistant. Familiarise yourself with stock management, deliveries, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Adaptability
Since the job requires handling high-paced scenarios, be ready to share examples from your past experiences where you've successfully adapted to changing situations. Highlighting your flexibility will demonstrate that you're the perfect fit for a dynamic retail environment.
✨Emphasise Teamwork and Communication
As a Retail Ops Assistant, you'll be part of a team. Prepare to discuss how you've collaborated with others in previous roles. Use specific examples to illustrate your strong communication skills and how they contributed to a positive work atmosphere.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or resolving issues. Think of a few scenarios where you provided excellent customer service, especially in challenging situations. This will show that you can maintain a welcoming environment even under pressure.
